Category: | Car repair, |
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Address: | 29187 Gratiot Ave, Roseville, MI 48066, USA |
Postal code: | 48066 |
Phone: | (586) 200-3254 |
Website: | https://www.gerbercollision.com/locations/roseville-mi |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | Closed |
I was referred to this shop from a list of preferred companies through my insurance agency. This was hands down the best experience I have ever been involved with. They would constantly call and/or email 2-3 times a week providing any updates as necessary throughout the entire process. When I first dropped off my car, the staff was pleasant and explained everything that would happen. It did take quite a bit longer than expected to get my car back, but that had nothing to do with the collision shop; the part they were waiting on kept getting delayed. I would recommend this place to anyone I know!
Unfortunately I have had to use Gerber a few times as people seem to like to hit my car. The staff is always friendly and make the process extremely simple and stress free! The shop manager has always gone out of his way to make sure the repairs are completed as promised and my car has always been delivered back to me in a timely manner.
Wonderful customer service. This is hands down the nicest staff I have ever met. They updated me more than my insurance did. My car looks amazing better than when I bought it. From the moment they did my estimate to when I received my keys, absolutely amazing. I wouldn’t go anywhere else.
I absolutely love love love this Gerber. The staff is unbelievably professional and friendly, they gave me fast, efficient, clean work on my car. I couldn’t imagine going to any other collision shop. Highly highly recommend!