Reefer Peterbilt

Best customer service I've seen in a long time. Fast and friendly. And not to mention they have some pretty cool hats...

The sales department is great and they have the best service department you will find hands down. If you want honest, hard-working folks that get it, you found the dealer for you.

I can’t say enough good stuff about the experience I had at Reefer Peterbilt in Auburn Hills, MI. This is a highly competent, professional shop that goes above and beyond for their customers. I am a fairly new company driver for PAM Transport. I currently drive a fairly new Peterbilt 579 with about 22000 miles on it. The vehicle is under warranty and has to be serviced at a dealer. While in the midst of my duties, I was having difficulty with the locking jaws on my truck connecting to a trailer. Mind you, this was my second issue with hooking up, so I called it in to get the truck serviced. When I first got the vehicle, it was in pristine condition with only 177 miles, but upon me driving it, the adaptive cruise control went out and my windshield wiper fluid would not flow out on the windshield when pressing the button. These two things needed to be worked on as well. When I got to the service department, they initially were booked up until October 11, but the owner, Mr. Greg Reefer and the Service Shop Manager, Mr. Robert Bailey went out of their way to see that my truck was looked at the very next day, on Wednesday September 27. Due to parts being on back order, they were able to work directly with my company’s Road Rescue to get the appropriate parts to fix all issues reported. It did take about a week to get everything done, but they were professional in their communication and respect toward me in getting my truck properly fixed so I could get back to the business of making money. I am highly appreciative of the work that this company performs, from the owner, to the service and repair department, as well as the sales department. This is an exemplary business that deserves high praise for how they conduct business. If you ever need service on your truck, this is is the place to go!! I highly recommend Reefer Peterbilt!!