MassageLuXe Scio Township

Just signed up for a family membership. Had one message, will go again this month. First was great, forgot who I had, but he did a great job. Paid $5 more for a couples message, and realized that we don't need/want to be in the same room. Love they seem to be able to always schedule us to go at the same time.will update.

Dear Katelynn,

I just wanted to take a moment to express my utmost appreciation for the outstanding customer service experience I had with you recently. From start to finish, you exceeded my expectations in every way. Your attention to detail, responsiveness, and knowledge were truly impressive.

Not only did you promptly address all of my concerns, but you went above and beyond to ensure that I felt heard and understood throughout our interaction. Your professionalism and courtesy were second to none, making me feel valued as a customer.

I was particularly impressed by your clear and effective communication skills. You effortlessly conveyed complex information in a way that was easy for me to understand, leaving no room for confusion. Your empathetic approach, where you genuinely took the time to understand my situation, made all the difference and left me feeling reassured.

This exceptional level of customer service reflects positively on both you and the company you represent. I will not hesitate to recommend your services to friends and family, knowing that they will be in the best of hands.

Once again, I would like to express my gratitude for the outstanding customer service experience you provided. You truly stand out among the customer service representatives, and I believe your dedication and commitment deserve recognition.

Thank you, Katelynn, for going above and beyond in delivering an exceptional customer service experience.

Sincerely,
Trey

10/10 experience with my first facial ever! It was comfortable and clean. I did the pore refining one. I have sensitive skin and nothing burned. It was so relaxing, I would come back again 😊

Cassie is the best! I have been getting massages for over half my life and I am blown away every time I have a session with them. They always make sure I am comfortable and check in with me throughout. I barely have anything to say during the massage itself because Cassie is busy finding all my spots that need work (like a muscle magician!) Post-massage we go over stretches I can do to help keep from getting so tight and locked up. I recommend anyone searching for an amazing massage to book with Cassie!