Category: | Roofing contractor, |
---|---|
Address: | 5002 Dewitt Rd, Canton, MI 48188, USA |
Postal code: | 48188 |
Phone: | (734) 442-2345 |
Website: | https://www.victors.com/?UTM_source=gmb_listing&UTM_medium=organic |
Monday: | 8:00 AM – 7:00 PM |
---|---|
Tuesday: | 8:00 AM – 7:00 PM |
Wednesday: | 8:00 AM – 7:00 PM |
Thursday: | 8:00 AM – 7:00 PM |
Friday: | 8:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 5:00 PM |
Sunday: | 8:00 AM – 5:00 PM |
These guys were awesome to work with. We had hail damage to roof and gutters. They replaced all and did fantastic work. Protected our landscaping, cleaned up spotless, were prompt to start the project and extremely friendly. Perhaps the best contractor I’ve ever hired!
The company that sold and installed our roof 20 years ago would come out to "fix" the leaks we were experiencing. But the leaks continued. For 4 or 5 years. Eventually they stopped returning our calls. Despite the 10 years warranty we have left on our roof tiles. We got another roof company to come out and they went into our attic and then told us they fixed it, at no charge, and left a quote for a new roof, but said they couldn't come out anymore if it continued to leak. It did continue. Some companies we called refused to come out to repair our leaks. They were only interested in selling us a new roof.
Then we heard about Victors Home Solutions. They came out and went into our attic and took pictures, measurements. Then they did the same thing on the outside of our roof. The next day we received a detailed quote, complete with a dozen or so photos, to fix our problem.
We hired Victors Home Solutions. They showed up the day they scheduled, spent a few hours on the job and left a clean work area. The polite young man, when finished, even ran a magnet across our lawn to find any nails that may have fallen onto our yard during his work. As dog owners, that was much appreciated.
The repairman while working on our roof took photos from beginning to the completion of the job, from inside and outside the roof. It looks great.
It's rained a few times since the repair and so far, no leaks. It's too early to say if the work is successful, but based on what we have experienced with them, we feel confident we hired the right company.
Everyone we delt with from Victors Home Solutions, the salesman, the repairman, people who man the phones were all first rate. They always seemed glad to answer all our questions. They are a first-rate company.
Dakota and Austin came to our home to inspect our roof. They were knowledgeable and thorough. They were professional and answered all our questions. They also had samples of all their products and gave us a good explanation of their process. Overall, an excellent experience.
They started the roofing installation the following week with a crew of 14 men. They were very well organized and worked diligently all day to finish the large roof on our home and a 2nd garage on our property. They protected all our landscaping and thoroughly cleaned up when they were finished. The head of the project was very friendly and explained everything that was going on.
We are very happy with the results.
The office crew were also incredible. Amanda and Stephanie and several others were very friendly, knowledgeable and communicated with us regularly.
Shane, the project manager, came to the site and spent a good amount of time overseeing the work.
He is coming today to do the final inspection.
We are very happy with Victor’s Roofing and highly recommend them to repair or replace your roof.
Guys we’re awesome workers 7 guys and one gal came to do the work. Put up web mesh around the house to catch all of the shingles as they tore them off. House and garage were done in one day. They all definitely new what they were doing and got it done. Clean up after and when they left couldn’t even tell they were here beside the new roof. I now have peace of mind knowing that I don’t have to worry about the roof anymore. Back in the day I would have did the roof but now I’m older I just can’t do it anymore. Thx Victor
The salesman Dustin was very professional, on time, and helped walk me thru every step of the job. Financing help was also provided, and Dustin worked out a deal I could handle. Roof repair set up quickly. Material and dumpster arrived on time. Team Hugo arrived shortly after. They were Great and my roof was torn off and replaced by about 1:30 pm Same Day. They were moving to their music which I also enjoyed. They were careful about my garden and plants. Excellent cleanup. Hugo walked my around for inspection. Didn't leave till I checked everything. Wonderful crew.
Customer service reps all checked in before, during, and after. All polite and professional.
Highly recommend Victors Home Solutions!