Heat-N-Glo

We purchased a new-to-us home a few years ago, and it was in foreclosure at the time. The people that moved out did everything that they could to take anything that was not nailed down with them... and they even took some things that were nailed down too!

The living room fireplace is a Heat 'n Glo model and it seemed in good condition -- just needing to be cleaned. Since Heat 'n Glo is owned by Hearth & Home, we contacted our local Hearth & Home store for the inspection and cleaning.

The Hearth & Home technician was excellent. After cleaning and inspecting the unit, he stated that the prior owners had not left us with a full compliment of log AND they had removed/taken the fan unit. He was able to order what we needed and came back about one week later to finish the installation.

Once back up and running, the fireplace works very nicely and it looks great. based on our experience with this Heat 'n Glo unit and the Hearth & Home technician that helped us, we wold not hesitate to purchase a product from them again or use their services.

Fireplace factory great place to p/u and del to.

Friendly and helpful staff