Category: | Car repair, |
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Address: | 9057 Flying Cloud Dr, Eden Prairie, MN 55347, USA |
Postal code: | 55347 |
Phone: | (763) 237-3142 |
Website: | http://www.cityautoglass.com/schedule-service-eden-prairie/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | 8:00 AM – 1:00 PM |
Sunday: | Closed |
The tech arrived on time at my home and told me what he needed to do. He estimated the amount of time required. The window looked great when he was done and he calibrated it properly because everything worked as it had before.
Service was impeccable. The installer was a true professional, not only with his work skills but excellent interpersonal skills as well communicating with me the customer. Perfect guy to have in your team, keep this in and move him up. Not kidding.
Was given an over-estimated wait time for windshield replacement of 4-6hrs, but usually can be done in 3hrs. They had my windshield replaced in 1& 1/2 hrs. Incredible service time & looks good!
City Auto Glass contacted me promptly regarding my appointment and kept me informed every step of the way. There was a delay in getting the new windshield shipped so we rescheduled to fit my schedule. The work was done and the recalibration done there, so I did not have to make separate trip to the dealer. Insurance claim was seamless for me. Very friendly staff and technicians. ‘Employee owned’ says a lot about how they take care of their customers. I hope I don’t get hit again, but would come back if I do.
Thanks!
The men who came to my home were on time, very polite and pleasant. One removed the old wind shield the others put in the one. They took care of all of the billing with my insurance company. I was very pleased at the ease of getting this done. Thanks for making a bad situation easy to fix