Address: 515 St Louis Ave, Excelsior Springs, MO 64024, USA
“I recently had live chicks shipped from California. They were supposed to arrive Wednesday by 3pm. Paid priority express next day with the money back guarantee - the whole shabangdingy. Thursday afternoon rolls around and the shipping says they still haven't left Sacramento, CA. Keeping in mind these are live chicks that will only last a couple days. I went down to the post office to see if I could get any information and let me just tell you Dina and the young man at the front desk were SO nice and helpful. I just assumed post office employees were kind of like DMV employees - relatively grumpy and unhelpful - boy was I wrong (at least at the ES post office). They took my phone number and told me they would call me as soon as they arrived. And they gave me all the info I needed to tell the shipper that she's totally entitled to a refund on the money back guarantee for priority express. Saturday rolls around (they were WAY late but not my post office's fault) and I got a call at 5am from Sophia telling me they arrived and that I could come get them at the back door even though they were closed! While I'm not exactly happy with the USPS in general because they were 4 days late (thankfully the majority survived), I could not have been happier with the service at this post office.”
Address: 426 East Main Street, Missouri City, MO 64072, USA
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