Dairy Queen Grill & Chill

Friendly staff, very clean eating area and a beautiful display of the ice cream in the freezer!!

Food was great. Reconfirmed order 3 times. Very polite even in the middle of a rush. Ordered $50+ of food, & everything was the way it should be & nothing was missing. Very impressed. Will be back.

The ice cream was great, however whoever was in charge this evening was very unprofessional as they reprimanded an employee in front of guests who were getting ready to order. If correction takes place, it should never be done so loudly that you can hear it from any place in the restaurant, and it should not be done where patrons witness such scoldings. I would even say that that type of reprimand even in private is not appropriate. Managers and leaders should find moments as teaching moments and see strengths in their employees and encourage growth. If I had been the one being reprimanded in front of everybody I would have felt crushed. If it had been one of my kids I would have been furious! I'm not exactly sure what the employee did to receive such a reprimand other than what I could hear the supervisor listing such as dropping something. With good help being so difficult to find it is super important to impress upon employees that they are valuable.

When I ordered my ice cream all of the employees who were taking care of my order were respectful, kind, made eye contact, and made my order quickly and correctly.
I was there on August 14th, 2022 around 4 to 5:30.