Address: 651 London Dr, Kansas City, MO 64153, USA
“I just want to let you know what a wonderful employee you have working for you at the Kansas City International Airport. Emily is her name and I feel she did an amazing job on November 12th. It was a very cold and snowy day and I had to return my car to your Dollar Express lot at the airport. My Mother and two sons were with me and my Mother walks with a cane. She was very concerned about walking from our rental car over to the area to get a ride over to the airport. Emily noticed my Mother trying to get out of our rental and my youngest son, age 12, was trying to help her. My oldest son, age 16, was getting our suitcases from the trunk and I was getting our carry on etc. Emily pulled her vehicle right up behind ours and said she would take care of us. She was so absolutely helpful and my Mother, in particular, was so amazed how she got us and our suitcases in her car and took us right over to the airport and dropped us off right at the door. We were all so thankful for her and my Mother was so happy for all her help. She told Emily that she would say a prayer for her at church the next Sunday for Emily. Please let her know that we appreciated everything she did for us. You all did a good job and when we come back to the KCI Airport again, we will be sure to rent our car from your company.”
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
“Excellent service, insurance was more than expected but she explained why. The rental process was uncomplicated and quick. The Yukon is beautiful.”
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
“Can't beat the cars for the prices. I'm 6-1 and they always seem to have a car I have plenty of legroom in. I really enjoyed talking to some of the counter people. Some of them are pretty comical and still get you in, out and on the road in record time”
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
“My reservation got lost between Expedia and Payless. The guy at the Payless counter honored the rate and got me only way quickly. Overall a good experience.”
Address: Kansas City Intl Airport, 211-213 Madrid Ave, Kansas City, MO 64153, USA
“On airport car rental but requires a shuttle bus.”
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
“Car was fine. However, once we started driving, noticed one tire was very low (per the dash indicator). Many cars cannot read tire pressures until the car is moving and up to a certain speed. Filled said tire and reported when I returned the car. I thought car rental agencies would do a cursory check of the car between rentals. Guess not. Lesson learned.”
Address: Kansas City International Airport (MCI), 1 Nassau Cir, Kansas City, MO 64153, USA
“Okay, my friends, I rarely rate a place because I’m not a big negative guy and I don’t always remember to rate even when positive things happen. HOWEVER...I was so impressed with Avis, I had to write a review. Not only were they one of the best priced rentals around and they had some very nice people working their counters... But they also helped me out so much with a problem. I had left the rental place and I had noticed a little crack in the windshield. I talked super briefly with the attendant and I thought it was all good. Then I realized no note had been made about the crack when I brought back the car. The attendant was very nice and just had me fill out of quick form. No problem, right?! Well, then I got an email saying I’d be charged for the windshield. Actually, not surprised by this and simply emailed them telling them what happened. Within hours, a rep from Avis named Jessica had it all sorted out and I was not charged. Classy customer service, Avis! Well done! And a big thank you to Jessica for helping me out!”
Address: 1 Nassau Cir, Kansas City, MO 64153, USA
“I had a wonderful experience with both picking up and dropping off the car. The woman who was working Christmas Eve is a total sweet heart and patient AF:) Alamo is the best place to rent cars hands down- my husband travels a lot right now and has had terrible experiences with other companies. Alamo has consistently been great wherever we go in the US. Btw- loved the Mazda 6 we drove, really want one now.”
Address: 466 Paris St, Kansas City, MO 64153, USA
“We had a wonderful experience with Enterprise, Kansas City Airport. We had anticipated having to wait quite a while as it was a few days before Christmas and we knew it would be crowded. We checked in after waiting in line for about 5 minutes and had our names called that the vehicle was ready within 10 minutes. Mitch was fabulous as he gave us our choice of 3 full size SUV models. Mitch took his time walking me around the vehicle. The SUV was very clean and well kept. Check out process was even smoother once we arrived to return the vehicle. Very well done customer service! Please keep it up!”
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