Address: 1800 Fletcher Ave, Lincoln, NE 68521, USA
“Always a good experience. I am amazed how quickly they respond to a request. The job is completed quickly and the staff are always so courteous.”
Address: 375 Fletcher Ave, Lincoln, NE 68521, USA
“Editing my review on Saturday, March 27th 2021: Going through the recent one star reviews on here, I decided to give an update on my review as I just renewed my lease yesterday. I also noticed several of the reviews were left out of anger / confusion. So this will clear some of this up. I, personally, have not one had any communication issues with management. Whenever I call, they always have an answer for me. Whenever I send an email, I am promptly responded to. Everyone I've talked to has always been very polite and professional. Whenever we have a maintenance request, they are almost always out that same day or the following morning. The crew have always been so nice, informative, efficient, and respectful towards our things (and cats.) Recently there has been a huge issue with people not picking up after their dogs. Fairways came up with a plan that they are aggressively implementing, and I am beyond appreciative. Our rent has never increased when we have renewed our lease. Last year they said it wouldn't go up if we renewed early, which we did, and they followed through with that. I'm expecting the same to happen this year. To everyone saying they rAnDoMlY closed the facilities - they did not. Several emails, posts to the community board and signs posted everywhere specifically stated that the pool, gym, club house, and tanning beds would be inaccessible due to COVID. Yes, the windows leak. It makes my electric bill higher than it should be, but I've had far worse issues living elsewhere. Yes, the communication and handling of the snow removal was far from efficient. However, they explained the people they work with to clean the parking lots work with several other businesses. If that's the case, then fine. It sucked, but we managed. The property is beautiful, my neighbors are kind. I did post my last review at their request. This one I made 100% on my own. ~~~~~~ Been here since June and have absolutely no complaints! Every now and then when I submit a maintenance request (not many by any means) they have always came out same day! Nichole responds quickly and thoroughly, and everyone I've interacted with at the desk is kind and informative. LOVE living on this beautiful property.”
Address: 2840 Fletcher Ave, Lincoln, NE 68504, USA
“love the apartment, love the staff even more All the staffers are so kind and friendly, Patty H. especially. Whenever I have a question, or even just want to chat with someone, they're always there. Unlike other places that just want your money and take their time about repairs, these folks make it a point to help you. Kind folks, good people, safe location.”
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