Address: 1910 E Serene Ave, Las Vegas, NV 89123, USA
“This was my 1st time buying tires since my Dad passed. I'd always had him to advise me on where to go, which tires to get, a reasonable cost, you know, everything. When it recently became obvious that my car needed new tires I wasn't sure where to start. I began at another retailer's website & found it confusing & difficult to get the simple quote I wanted. I even called & spoke with a live person but had no luck. I moved on to Walmart, a store I'm quite familiar with. To my chagrin, when I tried to get a quote, I ran into issues. Ended up calling in & got very basic answers to my questions & decided to proceed. Something told me to read the reviews for their service stations & choose the location wisely. Upon checking every tire center in the LV area I was disheartened to find not one store was rated 4 stars or higher, out of 5. The reviews were riddled with references to rude, slow, untrained workers who lacked basic customer service skills. Not to mention the myriad mistakes that were listed along with the absence of simple communication. I was back to feeling anxious & lost. Up until this point I wasn't even aware that Sam's Club offered tire services - the location I frequent is small & doesn't include this area. Someone had told me that Costco offered tires so I thought it was worth checking to see if Sam's did, too. Right off the bat I noticed the prices listed on Sam's app were very competitive & the tire finder service made selection of the correct tires for my vehicle nearly effortless. I chose some highly rated tires & proceeded to checkout. But it was impossible for me to add installation services to my cart. I was quite frustrated. Tried chatting in with customer service & after providing all the relevant info & being asked to patiently wait, I was told to call the store myself for help. Sigh. So, I called & found out the system didn't work that way. He instructed me to order the tires online/via the app & once they recieved the shipment the store would contact me to schedule the install. Only then, upon arrival for my appointment, would I pay for said tires & services. I thought it a bit odd but returned to the app to complete my transaction. A few days later I got a call informing me my tires were ready & the final cost including the installation. When I was ready, I called the shop & requested an appointment. I was offered a same day slot which worked out great for me. I had a few hiccups when I arrived due to instructions not being given on where to go & received some bad intel from a random employee, but I finally arrived at my destination. I was greeted with a smile from Jared at the counter. He explained the whole process in clear & concise terms, completed the initial vehicle inspection (along with a test of my battery at no charge after hearing that I'd had to jump it on my way there) & processed my payment while informing me of my options to replace my failing battery simultaneously. I really appreciated his thoroughness & friendly demeanor. He took my keys & promised to call me once my car was done. I visited the cafe for lunch while I waited & before I'd even finished my pizza, my phone rang to let me know my car was ready. It seemed incredibly fast! At pickup, once again, Jared succinctly reviewed the services performed, listed the included warranties & their stipulations along with answering all of my questions with what felt like genuine concern. After I left I noticed that they had neatly returned my spare to its designated spot in the trunk & it felt much smoother to drive & maneuver thru town. I'm truly elated with the entire experience & will be recommending the tire & battery center at Sam's Club on Serene to everyone. If you're a Plus member like me, there's added incentive because the price of install is cut in HALF to only $40 for four tires. I'll certainly be returning next time I need tires. Thank you for making this initially daunting task almost enjoyable. 😎”
Address: 2200 E Serene Ave, Las Vegas, NV 89123, USA
“Easy to find items I needed however cashier que is pretty long (understandable due to Covid 19) and cashier didn't control order of waiting customers. Lots of rude customers just rush (cut) to newly opened register with total disrespect/disregard (no remorse at all). Person in front of me was flirting with cashier with total disregard with the long line & long wait behind him. Cashier was flirting back to customer! Everyone behind me (including me) went to other lines instead. Didn't bother me (I'm retired) but unfair for others patiently & responsibly waiting their turn.”
Address: 2340 E Serene Ave, Las Vegas, NV 89123, USA
“Carlos and his team are excellent in maintaining this store especially the Marine aquatics. Impressive performance in maintaining their aquariums and corals. Clean and properly stocked shelves. Great variety of salt water fish, invertebrates and corals. Staff are very well trained and friendly to the customers. The only branch that I have been that offers discounts on their coral frag collection. This is the best Petco I have ever seen in Clark County. Your team deserves a recognition. 🙂 Great job keep it up!”
Address: 723 S Laclede Station Rd, St. Louis, MO 63119, USA
“Jason was very helpful. I hope that he will soon be able to tell me where I am on the waitlist.”
Address: 2250 E Serene Ave, Las Vegas, NV 89123, USA
“It's a good Ross location with a decent selection. Obviously stock rotates like the rest of their stores so if you're looking for something specific, who knows if it's in stock that day. But you can find some solid treasures if you catch the right day.”
Address: 1860 E Serene Ave, Las Vegas, NV 89123, USA
“First of all the personnel are great, Kyle wrote my order for brakes and was very friendly, professional, and informative. He also was kind enough to give me an extra military discount. I will recommend this Mieneke for all needed auto services. Thank you Kyle.”
Address: 1860 E Serene Ave, Las Vegas, NV 89123, USA
“First of all the personnel are great, Kyle wrote my order for brakes and was very friendly, professional, and informative. He also was kind enough to give me an extra military discount. I will recommend this Mieneke for all needed auto services. Thank you Kyle.”
Address: 2350 E Serene Ave, Las Vegas, NV 89123, USA
“From management to the sales clerks at Rhapsodielle, I personally have enjoyed spending a couple hundred on a one shot-shopping spree. Thank you Maria (Mgr), and Team Rhapsodielle for all you do!!! Much love, Toni G.”
Address: 2390 E Serene Ave, Las Vegas, NV 89123, USA
“Love this store. Honest and reputable. Wouldn't go anywhere else.”
Address: Inside Petco, 2340 E Serene Ave, Las Vegas, NV 89123, USA
Address: 1780 E Serene Ave, Las Vegas, NV 89139, USA
“Dutch Bros! After living in OR for several years, I am very pleased this location is just like the ones in PDX. The lines here was pretty long, but was very impressed with how the lines were managed, and organized by the staff. The drinks were made to perfection. My favorite Go-To drink... The Ninja.... was made just how I remembered and loved. Thanks guys!”
Address: 2550 Empire Dr #200, Winston-Salem, NC 27103, USA
“Love the garden center at Home depot!”
Address: 2550 Empire Dr #200, Winston-Salem, NC 27103, USA
“Love the garden center at Home depot!”
Address: 728 Woodworth St, San Fernando, CA 91340, USA
“Went here for elementary and it was amazing. The staff is very nice, a lot of space, ams very clean.”
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