Address: 6402 Montessouri St, Las Vegas, NV 89113, USA
“I have now had the R2 for 1.5 years and use it 4/5 times a week. It’s been reliable and sturdy throughout. One does not realize how effortless the game becomes when you are not pushing or pulling a manual cart. The battery for the R2 has lasted well thus far - although I have not played two consecutive rounds with it yet. The remote battery also lasts well and has never run out during a round for me. Of course one has to be diligent about charging them, similar to your mobile phone. Initially the R2 takes some getting used to. It can even intimidate you at first as one has to learn the feature and functionality along with maneuvering it depending on follow or March mode. I invested in the extra wrap around sensor and it’s completely hands free. Depending upon your desire it can follow or march based on your desire on the fly. I have never had a situation where it could not climb up a hill on a golf course. Overall and expensive but good investment without question. Similar options are priced almost twice the cost. Service : I have contacted the business based in Las Vegas few times over phone or email and each time they responded promptly - from sales to service. I did have a few issues that were promptly addressed at no cost to me. First, the 5th wheel came off. They sent me a replacement and it was easy to install. Andre time the main handle wrapping (rubber) tire and they were prompt to send that free of charge too. Suggestions : 1. make the remote less bulky given todays technology. 2. The 5th wheel screw/bolt should be longer and strong so it has good support. 3. It seems to be wobbling when on dirt road or cart bath and tried to straighten but loses its sense of direction. That Never happens on fairways as it’s steady. 5. It does seem to “lose” connection with remote when a plane is flying around in local commuter airport. Not jetliners. Perhaps a better RF or allow user a choice to change RF. These are Dimple correctible things and happen occasionally - they do not take away from the pure joy of your own R2 following you around while you stroll the golf course.”
Address: 6445 Montessouri St, Las Vegas, NV 89113, USA
“These guys have great customer service, its truly a great feeling, to know when you buy a product off line these days you can get help with after the sale. JS product truly know how to take of there customers. sales dept rock thanks for taking care of me.”
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