AT&T Store

The AT&T store in Marlboro NJ is the most helpful in my 10 mile radius. The manager, Jude, was very knowledgeable and courteous. He was patient with our questions and issues with our tablets, phones and billing. Absolutely a great experience!

Today you almost lost two customers. After an AT&T representative came to my home with a phone that we had to order online with much pain. We’ll let me say that Isaac assured me that he could handle the situation. And HE DID !!! We had upgrades that we hadn’t used. Went to an East Brunswick AT&T and was immediately told they couldn’t help me. We knew we were eligible for upgrades. Well, my son said he’d do it online. He did. The site was difficult to navigate but he ended up taking the offer they referred. We were told to expect it delivered next day by your representative to handle and set up new phone. The guy pulled up and did business from his car trunk. He went online as a third party and I was told he couldn’t do the switch because we weren’t eligible. After 40 minutes of that and on the phone with his boss. We were told ok. He started the process and told me I was supposed to wait for the set up to finished. I asked the guy. What if it doesn’t complete the process. He said , it will. Guess what ? It didn’t. I had to drive to the nearest AT&T here in Old Bridge because I was not returning to the East Brunswick store. That is where I met Isaac and he identified the problem right away. The iPhone 11 was a 64 Gb and my iPhone 6s was a 128 Gb
I was left phoneless for 4 hours because of this. Isaac went through hoops for me and kept reassuring me he would help me and. HE DID JUST THAT !! The other salesman Sebastian was key to helping me as well. They were a great team. I will never go to the other store or online again. These guys deserve a raise and or a bonus.

Best AT&T store! Lauren and her team Damien and James(in training) were very helpful and extremely patient in helping us with the new technology of the latest phones. Will only use this store.

Nice and quick to get phone updated with sim card. Staff was helpful!

Went to the Old Bridge, NJ store to upgrade a phone and Isaac Medas was our salesperson and man was he the best, greeted us with a big smile and was personable the entire time. He’s very knowledgeable and changed my plan to save me money and gave me more for my money! What a gem he is!! He’s normally in Freehold NJ store and I highly recommend him.