Serv Behavioral Health Systems

On 6/2/23 we were towing our new trailer on its maiden voyage. We were having serious sway issues, so we stopped in Woodland WA at Lazydays RV. I went in to ask for some advice and Steve Garvey, Service Advisor, came out and looked at my hitch setup. He decided to get the Service Manager (name forgotten but I think it was Steven) to take a look.
Steven(?) offered some advice on how to adjust my hitch, and suggested that I would be better off with stiffer 10 ply tires. He also said the hitch had been installed incorrectly by the selling dealer.
I asked if they could reinstall the hitch properly expecting the normal “sure we can in about six weeks” you get from RV service shops. Instead, Steve Garvery thought they could squeeze me in right away. I was blown away.
These gentlemen offered me 15 minutes of advice without any expectation of getting paid for it. It was my idea to ask if they could reinstall the hitch that day. These guys treated me like I had bought the RV from them. They went way beyond what the normal dealership would do and both are a real credit to their employer.
Lazydays RV is a top shelf outfit in my opinion. You can tell when a business has a great corporate culture. Next time I need an RV I am coming here.

I took my rig in to have it winterized and to repair my entry steps. The timing offered to complete the job was nearly exactly what they said and the price was as quoted. My experience was totally to my satisfaction