Carol L. Clifford, AUD

I had a wonderful experience at this location. Actully I had some kind of a hold on my account and was not able to transfer my money or withdraw it. Alien went above and beyond to get my issue solved. He called me every other day to give me updates and was super professional and super kind. I could say he was more worried about my issue than me. I can't thank you enough Allan. You are the best.

Wonderful branch! Friendly and kind staff! Beautiful and clean location

My Kids and I walked (6-7 blocks) to this branch to make a deposit. We’d also planned on eating dinner at Freddy’s next door. While I was in line, I noticed hand sanitizer and a basket with masks😷 for those who needed them. At that moment, I realized I’d forgotten my kids’ masks at home! Chase let my kids mask up and we were able to go into, sit down and eat at Freddy’s! Thanks to the lovely teller for helping this mama out!

These guys were great considering I got there just as they were closing and John took the time to help me anyway. Very nice and professional about changing accounts. Then the next day I had one more thing to do and a lady was there who was also very nice, had John help me with that. I still cannot believe how easily the whole transaction was. I don't like not going in the bank to take care of things but they are doing the best they can.