Address: 38A Old Sparrowbush Rd, Latham, NY 12110, USA
“I’ve been a patient of CNY for almost a year. The staff, nurses, and doctors have all been very supportive and kind. I feel they have listened to our worries and have included us in developing a plan we feel comfortable with. I highly recommend them.”
Address: 1-99 Old Sparrowbush Rd, Latham, NY 12110, USA
“I am so frustrated with my experience with CNY. Most of the staff on one hand are so caring and kind but on the other hand the communication lines at this clinic are horrible. I have spent days just trying to get my prescriptions in order with barely any help or inconsistent help from the clinic. I am not sure if some staff are just terrible at writing notes and the other half are terrible at reading them. I seriously have no idea. But I already have had treatment delayed due to staff error not mine and now I am worried I will have to wait another month again for staff error not mine. I do have faith the process will work out with them but good lord, I don't think I should have to call everyday to make sure things are getting done. EDIT: I need to stress that the staff is kind and very helpful. All of them. It can be bumpy at times but keep going.”
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