Category: | Electronics store, Home goods store, Store, |
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Address: | 1 Crossgates Mall Rd, Albany, NY 12203, USA |
Postal code: | 12203 |
Phone: | (518) 452-6881 |
Website: | https://stores.bestbuy.com/ny/albany/1-crossgates-mall-rd-428.html/?ref=NS&loc=ns100 |
Monday: | 9:00 AM – 9:00 PM |
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Tuesday: | 9:00 AM – 9:00 PM |
Wednesday: | 9:00 AM – 9:00 PM |
Thursday: | 9:00 AM – 9:00 PM |
Friday: | 9:00 AM – 9:00 PM |
Saturday: | 9:00 AM – 9:00 PM |
Sunday: | 9:00 AM – 8:00 PM |
I LOVED the gentleman who helped us...we looked at laptops and then...the New GoPro 12....they had an open box, the guy even gave us a wicked good deal!!! Figures ..it's NOT working for ME. I'm doing everything ALONE at the moment for our YouTube channel... J LOCK I believe...I update everything I'm doing at the moment on J LO Facebook page...follow! I'm rambling..sorry.. We will be back to that store to see that guy to get a DIFFERENT one....
I was traveling interstate recently and realized that I had forgotten to pack my camera adapter. I was on my way to a family event and really wanted to be able to take pictures, so I stopped at the nearest Best Buy. I explained my situation to the staff member, and he immediately went to work trying to find me an adapter. He checked the store inventory, but they didn't have any in stock. He then called around to other Best Buy stores in the area, but they were all out as well.
The staff member didn't give up though. He started searching online for adapters that were available for shipping. He found a few options, but they were all going to take several days to arrive. I was about to give up when he had an idea. He suggested that he order the adapter and ship it to my hotel. He said that he would even pay for the shipping himself. I was so grateful for his offer, and I agreed.
The adapter arrived at my hotel the next day, and I was able to take all the pictures I wanted at the family event. I was so impressed with the staff member's dedication to helping me out. He went above and beyond to make sure that I had what I needed, even though I was just a stranger passing through town. I would highly recommend this Best Buy store to anyone. The staff is incredibly friendly and helpful, and they are truly committed to providing excellent customer service.
10/10... one happy overseas customer. 🙂🙂🙂
I brought my Xbox Series S Carbon Black 1TB from there. It was great! It's functional, no really need of an expansion card. (Yet) It's so much better than to have it's white less storage brother due to the storage.