AT&T Store

I had a very bad experience at the North Greenbush store. I was recommended going to the the Crossgates Mall store by K from the Latham branch.. After I explained my experience to De-J she went way behind the call of duty to make things right. With the help of her and Masood they took care of the issue I had with the North Greenbush store ( Which I highly DO NOT recommended to anyone )... Also gave me the phone wanted from the start... I would highly recommended anyone needing a phone, watch or iPad. Please go to the Crossgates Mall... nowhere else... More less they helped the company keep a new customer.... I tip my hat to De-J an her staff, I hope you guys have a very Merry Christmas... Thank you so very much, you turned a nightmare into a happy ending...

Brianna the young lady who assisted us was wonderful. She made our experience positive. This was the 4th att store we visited and was going to change carriers but she was marvelous and talked us out of it with all her knowledge and help