Address: 1908 NY-9H, Hudson, NY 12534, USA
“I vividly remember the process of buying my last car here back in 2017, a used 2014 RAV4 XLE. I remember I walked in mentally preparing myself to do what I call “the dance” with a sales associate. The stressful back and forth negotiations, fighting the pressure from them to make a decision on the spot, respomding to the probing questions like "SO what do you do for a living" in casual conversation knowing it’s just them getting an idea of how much money I had to spend, etc. But to my pleasant surprise, none of that happened. I remember not feeling the pressure I was expecting to feel while talking with Brett. It was so refreshing to not have to deal with the questions and the probing. So when it came time to once again buy a car, I didn’t hesitate to shoot Brett an email. Brett is the exact opposite of everything I hate about car dealerships and car salesmen. He isn't pushy, he isn't manipulative, he doesn't pressure me to make a decision, and he doesn't use those God awful cheesy car salesmen lines like "What can I do to get you in this car today?" People don't respond to those outdated tactics anymore and it seems Brett knows this. Make the customer feel comfortable and the transactions happens naturally. I showed up for a test drive, he threw me the keys and said he'll be here whenever I get back. We talked numbers a little the first day, communicated through email throughout the week, and finally when it came time to crunch numbers and get to negotiations the next week, he was patient and didn't try to sneak things in without me noticing. He didn’t move numbers around to make it look like I was getting a deal when I really wasn’t, he didn’t try to fill silence with small talk while I looked at numbers and jumbled things around in my head. I was allowed to think about everything and I like that. I got a very fair price for my trade-in and I once again felt like I got what I wanted without being taken advantage of. The negotiations went smoothly and the whole process felt laid back, straight forward, and quite frankly, painless. As a customer, being allowed to think clearly and look at options and numbers without the pressure from sales associates makes all the difference in making smart decisions. It’s for these reasons I specifically go out of my way and drive 30 minutes from Albany to buy cars here instead of going to the Toyota dealership just ten minutes from my house. Brett is the only sales associate I will deal with going forward. I bought my last car from him, I bought my new car from him, and I will buy my next car from him. He also receives my referral for anyone looking for a new Toyota. The drive is worth not having to deal with the “Let’s make you part of the family!” dealerships. Every car salesman should be doing it the way Brett at Kinderhook Toyota does it. I couldn’t be happier with my first brand new car. I got exactly what I wanted at a fair price. Thanks Brett!”
Address: 11 Falls Industrial Park Rd, Hudson, NY 12534, USA
“Friendly and quick unloading.”
Address: 1869 NY-9H, Hudson, NY 12534, USA
“Everyone at Amanda's was absolutely fantastic! Anna took great care in guiding us through entire process from choosing the right wood stove, to installation. We recommend Amanda's to everyone we know!”
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