Address: 536 Englewood Ave, Buffalo, NY 14223, USA
“Got the call my vehicle was done not even a full 3 hours after AAA had dropped it off (on a Friday afternoon at that!) No price gouging, very friendly & professional. After my Jeep breaking down right after the blizzard, I thought it’d take at least a week to get my Jeep back with all the aftermath of other vehicles from the storm. Being the only vehicle getting husb & I to work, & two kids to daycare — I was STRESSED & expressed that! After such a positive experience, I refuse to take my vehicles anywhere else!”
Address: 690 Englewood Ave, Buffalo, NY 14223, USA
“Absolutely excellent service - honest and knowledgeable. I asked them to take a look at my broken A/C & vibrating brakes. With the A/C they spent a decent chunk of time on it, the owner was really apologetic that he had to charge me because there was nothing they could do to fix it without it becoming a money pit. Despite the brakes vibrating he said it was all totally safe and not an issue at all - I have no idea what I'm doing so they could have easily made up a bunch of stuff & I would have paid for whatever. I plan on taking my car back here for all work from now on.”
Address: 899 Kenmore Ave, Buffalo, NY 14223, USA
“I needed a tow. I contacted my roadside assistance and they assigned Frank Brown Towing to pick my car up. I had the destination listed as the dealership. The driver, Billy, called to see what was going on. He asked if my car was still under warranty. I explained that it was not, but that I was sending my car to the dealership with the hope of being able to sell once the repair was done. He said this made sense, and otherwise he would have recommended a transmission place to save on the sticker-shock of a dealership. I appreciated him looking out for me. He was so nice and sweet on the phone. My boyfriend met him at the car to hand over keys. My boyfriend even commented on how nice Billy was and how quick the tow was. I had never interacted with Frank Brown towing before today, but if I ever need a tow again, I will definitely be contacting them!”
Address: 905 Kenmore Ave, Buffalo, NY 14223, USA
“Very good documentation and customer service experience work is guaranteed and I am happy”
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