Address: | 831 NY-67 Building 45C, Ballston Spa, NY 12020, USA |
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Postal code: | 12020 |
Phone: | (518) 424-8620 |
Website: | https://chimneyheroes.com/?utm_source=organic&utm_medium=gmb&utm_campaign=1seo_organic_gmb |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Chimney Heroes team was professional, punctual, and knowledgeable. The technician provided a thorough inspection, clear estimate, and high-quality repair work. Great communication and my chimney is now ready for the cooler weather. Highly recommend!
Their company name is very appropriate as they truly were heroes in my mind. They arrived on schedule, worked hard, were respectful of the house, were friendly and explained everything, and brought back a chimney to looking great after about 160 years of wear and tear. I recommend them without hesitation.
I called a couple of chimney repair companies. I waited 48 hours, but they never got back to me. I searched on google for a top rated chimney repair service; I found Chimney Heroes. They had 5 stars with over 900 reviews.
First call to Chimney Heroes they picked up the phone right away. Very friendly, patient and understanding. They scheduled me right in for an appointment. Couple days later Jared showed up to my front door. Jared was thorough in his inspection and took the time to explain what he was doing. Jared is knowledgeable in his craft. While he was on the roof checking the chimney he noticed my gutters were clogged and cleaned them out for me.
This guy goes above and beyond. The problem with what we were concerned with was fixed. The report he sent back was very detailed with pictures before and after the work. We are very happy with the service Chimney Heroes provided.
If you ever need a chimney repair reach out to Chimney Heroes
Overall a great experience.
Chimney Heroes are true professionals!
Today I had my second in person experience with their team. From the super sweet office staff who are knowledgeable about all the processes and can explain everything in layman’s terms. To the detailed appointment reminders via text, call and e-mail, which included the name and picture of the technician that will arrive. Then a phone call when they are on the way, with the offer of grabbing you a coffee! That is a nice touch! Today Jared was my technician/consultant for a cleaning and inspection of my chimney and fireplace in my childhood home, my family built nearly 40 years ago. He was incredibly professional, considerate and personable. He wore shoe covers coming into the house and they lay out a large covering for the floor and surrounding area of your fireplace. Being as old as it is, I was a little worried they would find something wrong and try to sell me a new one. The inspection was incredibly detailed and well explained to me, and then the report that they send is full of more details and pictures. Jared took extra measurements and pictures to keep in my file for a future time, should I decide to replace it in the future. Although my fireplace is at least 10 years past its generalized life expectancy, based on the maintenance and usage there is no reason it needs to be replaced right now. I highly recommend Chimney Heroes. Top to bottom, start to finish they were detailed and professional. Don’t hesitate to call them!