DICK'S Sporting Goods

Needed to return a reel...went out of their way to make it simple. So nice. Great service. Manager was super understanding, staff super kind and helpful.

Went there looking for a specific brand of sneakers for my wife, the sales clerk helped her find what she was looking for in a different location.

I very rarely visit this store because let’s face it it’s not easy to afford high end sporting good items this day in age. Last year my parents house burnt down and my climbing Treestand was inside the garage so I finally got just enough money together to purchase a climber that I found online for $206.98 when I got there the store manager came up to me because I was looking around and asked what I was looking for and after about 15 minutes of trying to find the correct stand we realized he had it in stock but the price that I found online was incorrect. This is where customer Service comes into play because he honored the price that I found online and that made my day because without him doing that I would not have been able to afford the stand so someone give the store manager a raise or at least a hi five! It’s not easy to stay positive dealing with customers all day he could’ve easily told me to go scratch so thank you guys I got to use it this morning and I couldn’t be happier with the product. Let’s make sure the entire team follows the lead of the store manager! I will definitely be visiting the store whenever I need sporting-goods. You have earned a lifetime customer!

P.s. i’ve always gotten my hunting stuff at Walmart but Good customer service deserves good customers

-Joey Ives