Category: | Bank, Atm, |
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Address: | 3400 Westgate Dr, Durham, NC 27707, USA |
Postal code: | 27707 |
Phone: | (919) 403-2266 |
Website: | https://locations.fnb-online.com/nc/westgate |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
It is a bank. All the ladies that work here are nice.
As a small local business owner navigating the PPP process they have been amazing! Super helpful and friendly, and easy to communicate with. We've been banking at another huge bank (not naming names) for years and our experience there through these tough times was terrible. We were strung along for weeks with email responses not even able to get our PPP application filled out, only to be eventually told they weren't accepting any more applications. We then opened our account at First National and they were on the ball immediately. They helped with every step of the process and genuinely cared about our outcome. They may be the single reason we're able to survive all of the shut downs due to covid-19. Thanks y'all!
I have been using First National as my personal and business banking provider for several years now. The staff at this location are always pleasant and helpful. It really feels like a "small-town" bank. Robin and Sherry are very helpful, knowledgeable, and personable. They remember my name and even my family members. When one of the staff members made a small set-up error in my initial setup with my business, they were very quick to resolve and went above and beyond to make it right.
Pros - Small bank feel, competitive rates, friendly and genuine staff, excellent mobile app
Cons - None so far