Category: | Lodging, Lodging, |
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Address: | 2121 Powell Dr, Clayton, NC 27520, USA |
Postal code: | 27520 |
Phone: | (919) 553-4676 |
SO GREAT! We used this hotel as our wedding block and made several visits since the big day and it was all worth it. Despite the changes in personnel, there were detailed notes about some of our events (taking place at the hotel) and room blocks which made it very easy. It was a busy weekend in October but the hotel staff did a great job with all of our requests, being responsive, and ensuring all were taken care of during our events and stay. A big shout out to Eric A and Ashley J for all of their time and energy spent making sure everything was perfect. They were available for every call and every question and put us at ease. This was the perfect spot - close to the venue and great location for guests to grab a bite or shop around if needed! Rooms were also of great size and clean!
We booked a room block with Kathy Evans for our company event (we are a remote company and get employees together once a year) at the Courtyard by Marriott. Kathy was fantastic and responsive in setting up the block and addressing any and all of our questions and needs! Our employees had fantastic things to say about the hotel and staff and their experience added to making our event a memorable one for everyone! Kudos to Kathy and the staff at the hotel! The hotel is connected to a GREAT restaurant/bar (Fire and Oak) which our employees loved as well.
The stay was Excellent! Clean room. Housekeepers we’re very nice, middle age women at the front desk was the best. I forgot her name but she helped me out with so much. HOWEVER, Eric at the front desk was a different story. I needed help with something and he rushed me, didn’t feel sympathy, didn’t make eye contact, he basically made me feel as if I was bothering him. Mind you this is the first time I met the guy. No politeness, no personality in his tone, just very robotic and kinda rude, although he didn’t say anything rude. It was more the attitude and ton of voice of annoyance that he was giving me.