Public Storage

Raised my rent less than 6months into my storing there. Meanwhile I stored with U-HAUL two year before they raised my rent. I’d go somewhere else.

UPDATE: After speaking with one of their representatives and expressing my dissatisfaction, I received a rent decrease without my asking for it. I’m adding 3 stars for their conflict resolution abilities.

This property is spotless! Arlene was so polite and answered all of questions. She event went out of her way and showed me different space sizes after I told her what planned to store. Thank you so much Arlene for helping me out!!!!

They need better customer service training, do away with charging the extra $20 to pay online & do away with the insensitive call center The average customer wants to speak with someone @ the facility NOT someone that doesn't know your particular needs intimately. Everything seems very cold & robotic about how they handle things. I miss the old days 😪. Ever since Public Storage took over this place the human element has been taken away. I can get better customer service @ a bank. Which, is saying a lot because they are (supposed to be) all about money!

My first experience ever at public storage so I didn’t know much Danielle was an angel sent from heaven. So very polite and patient. By far the BEST property storage manager I’ve encountered thus far. She said the best way to help her out would be to leave her five stars and I believe she deserves five stars. Way to go public storage and thank you so very much for all of your help Danielle.

Arlene is seriously the best! She gives the best customer service in the world. She is always smiling and such a pleasure to talk to. I recommend this location to everyone because of her. Public storage, you have an amazing asset on your hands here!