Address: 3509 Capital Blvd, Raleigh, NC 27604, USA
“*WARNING: THIS IS GOING TO BE LENGTHY REVIEW** I went to this store to have my new tires mounted. First, their "Sales Manager" Marcus told me the day before (Friday) that he had to order my tires and they would be in the next day (Saturday) he told me he would call me Saturday once the tires were delivered to let me know, I NEVER GOT A CALL FROM HIM! I called and was told the tires were there. We got to the shop around 3:30 PM and was told there was one other person ahead of us. As we sat in the back at the table (that I cleaned off with clorox wipes) the conversation taking place at the front was NOT PROFESSIONAL at all. Fast forward my car is now in the back getting the new tires mounted (we were the last car), it was taking unusually long to just mount my new tires (I was not getting rims) all of a sudden I heard constant banging which seemed unusual to me, so I decided to go to their back showroom and I followed the sound of the banging. As I approached there were two young men by my lifted car and I heard one of them say to the other "you fu*!ed it up" . In that moment I asked what did he f&!k up? they were both startled to see me standing there. They banged on the lug nut so much and so long and used the wrong tool to try to get it off that they STRIPPED IT and could not get it off (they did not have the proper tool). It was obvious to me at that point that the people they have in the installation area are inexperienced, unprofessional, young and immature. Had I not gone back there to follow the sound of the banging I would not have known what was going on. The worst part about it, NONE OF THEM COMMUNICATED to me that something was wrong. The Store Manager; Darrius had stepped out for a moment. I was told by one of the staff members (a Hispanic guy with glasses that sits at the front counter) they COULD NOT make a decision to use a "POWER TOOL" to get the stripped lug not off without the Store Managers approval. My take on that, they DID NOT have the proper tool! Work was halted on the last tire to be changed until the Store Manager, Darrius returned. When the Store Manager Darrius returned they began to tell him what happened but they were speaking in a low tone almost in a whisper, again I got up from the back table and walked up front to hear their account of the event. I explained to Darrius what I heard that made me walk to the back as well as what I heard the young men say. I explained to Darrius that my upset was that NONE OF THEM COMMUNICATED ANYTHING TO ME. Darrius suggested that I take my vehicle to a tire shop to have the new tire mounted and whatever the cost RimTyme would reimburse me. My question after his suggestion was: how do you know I have money to do that? He then suggested that they would pay for it. I asked that they call someplace get the quote and we could move forward. They called PepBoys got a quote, Darrius gave me the cash I went down the street to them. They removed the "stripped" lug nut, mounted the new tire and I was ready to go in less that 30 minutes. They had the Power Tool. I watched them work on my car. Before releasing my car to me the technician checked the other 3 tires and we noticed there a lug nut on one of the tires that should not have been put on because it was not the right size, it was a longer lug nut. I want to give Darrius credit and acknowledging him for handling the situation very professionally and the way a Store Manager should have. I am going to make this abundantly clear this Rimtyme got as many stars as they did on the strength of their Store Manager Darrius handling the situation the way he did.....The RIGHT WAY!!”
Address: 3621 Capital Blvd, Raleigh, NC 27604, USA
“Ron runs a great shop here. Honest, flexible (got me in last minute) and builds Business by doing the right thing by his customers. He’s also very engaging and friendly. This was my first experience at the store, and I’m very impressed. I witnessed the interaction with a customer prior to checking me in and listened as Ron honestly explained what was needed, recommended and what could wait. After doing my Oil and filter change (only thing I came in for) at a discount due to a coupon, his mechanic and he only had one recommendation for me. It was not an urgent matter in need so he understood when I declined the work. Now for perspective, I have a 1997 Avalon and while it has extremely low mileage on it for the model year, it is still a 1997 and mostly original. Time can take a toll. I fully expected to get a LIST of items needed and recommended, but to only have 1 legit recommendation for additional work...I was impressed. This shows me Ron and his crew are honest and have integrity. They rely on this business principle to keep customers coming back. Not try to rip customers off and and stuff the register every time. Ron has definitely captured my future business when needed. I highly recommend Ron and this shop.”
Address: 3501 Capital Blvd, Raleigh, NC 27604, USA
“I wanted to leave a review the first time I went there but forgot, so this is about the first and second time I was there. The first time was last year when a friend and I were getting pierced and she was also getting a tattoo. The tattoo artist gave her a wonderful deal, was super nice, and worked with her through and through. When she had to cancel last minute due to a car accident, he was super understanding and set up another appointment and it went super well. When we got our piercings done, the area was very clean, and Fred was extremely professional and nice. He made sure we were both comfortable and happy with our piercings! The second time was about 6 weeks ago. I had to take my piercings out due to work, so I came back in to get them redone and this was by the new piercer there. The wait time was 2 hours, but the receptionist told me ahead of time, so I just went home, ate, and came back. The piercer was a very nice and super lovely person! I really enjoyed talking with her and I felt very comfortable with her piercing me. I didnt even realize she was done with both when she said she was done because they were so quick and painless and I was SO happy with them!! I'll always recommend this place. Oh and I love the new receptionist! She was very nice. All in all, 5/5, would recommend, and I'm definitely coming back ❤”
Address: 2901 Capital Blvd, Raleigh, NC 27604, USA
“Excellent Customer Service, will forever come here. Lots of loyalty to customers.”
Address: 2822 Capital Blvd, Raleigh, NC 27604, USA
“Max is amazing. My phone had serious issues and Max took his time to figure it out. Thanks!”
Address: 2751 Capital Blvd, Raleigh, NC 27604, USA
“I wanna give a shout out to Jamie and to the red head (I can’t remember her name!) but every time I come to NP they are so welcoming and nice to me. They give me the best offer they can and I am grateful for both of them! Give them a raise!!!!!”
Address: 2751 Capital Blvd, Raleigh, NC 27604, USA
“I wanna give a shout out to Jamie and to the red head (I can’t remember her name!) but every time I come to NP they are so welcoming and nice to me. They give me the best offer they can and I am grateful for both of them! Give them a raise!!!!!”
Address: 3701 Capital Blvd, Raleigh, NC 27604, USA
“Kevyn was an excellent salesman. He was completely honest and open about the vehicle we were considering. He wasn’t pushy or sketchy and allowed us to look into what ever we wanted regarding the vehicle. I’m stationed at Fort Bragg and Kevyn being an Army veteran understands what it means to be upfront and honest. Although we decided on a different vehicle, my experience at Zed Motors was so exceptional and out of the ordinary that I had to write a deserving review. If you are going to buy from a used car dealer, buy it from Kevyn at Zed Motors.”
Address: 3501 Capital Blvd Suite 105, Raleigh, NC 27604, USA
“Chad was very courteous and helpful. He provided a plethora of information as well as answering all of my questions. I did not feel rushed or like I was being a bother. Thank you so much.”
Address: 2744 Capital Blvd, Raleigh, NC 27604, USA
“Always a friendly greeting when I stop here at 515AM to 530AM clean men’s restroom.it isn’t often that I stop here when I do , I’m happy that thas was the choice.”
Address: 3501 Capital Blvd #101, Raleigh, NC 27604, USA
“I love Ollie's. I just wish they had a policy to where everyone would have to wear a mask. I sure don't want to get somebody else's sickness over people being stupid. Other than that I found everything I needed”
Address: 3601 Capital Blvd STE 101, Raleigh, NC 27604, USA
“The store offers Asian groceries as well as a genuine Filipino cuisine. The place is tidy and has a fairly small size dining area for families. Melinda, the head cook, will entice you with her delicious cooking the way it's should be. Nice staff are welcoming too. Try and dine today the good and real food waiting for you!”
Address: 7324 Capital Blvd, Raleigh, NC 27616, United States
“Hands down the nicest people to walk you through the car buying process. Brandon and Michelle made this process for me so simple and easy and walked me through each step. They made me feel comfortable and confident in my decision and sold me a great vehicle. They worked hard to get me the best rates possible, they followed up with me to make sure I was happy with my new vehicle and were just all around great people. Econo will be my recommendation to anyone looking for a dependable ride. Nothing negative to say about this place or these people at all.”
Address: 2823 Capital Blvd, Raleigh, NC 27604, USA
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