Category: | Health, Store, |
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Address: | 5060 Taylor Dr, Cleveland, OH 44128, USA |
Postal code: | 44128 |
Phone: | (216) 831-1900 |
Website: | http://www.sparoom.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Wonderful experience! I ordered hand sanitizer because my daughter and I love the fragrance. I worked with Alyssa from their customer service. She responded super quickly to all of my questions and was delightful to work with! Great product, great customer service, reasonable prices, what else can you ask for in a company? Thanks all!
Our son bought our 13 year old daughter a smaller unit for her birthday in July. The unit only lasted a few weeks and then would not turn on. I encouraged my daughter to reach out to customer service. They not only responded quickly but offered to replace the unit. My son picked out a different unit that was much more expensive and we offered to pay difference. Customer service went above and beyond in this situation. My daughter is over the moon with her new beautiful unit that her brother picked out. Customer service responded quickly and was exceptionally nice in all of their correspondence. Not only did I teach my children how to write into a company about an item, the company also taught them that great companies still exist and stand behind their products. Thanks again for providing a beautiful product and for great customer service. Your company should be proud of their employees and how they handle themselves.
Easy to reach there from I-480 to Miles Rd, proceed westbound to Taylor Rd, facility in the end of the driveway, use the first entrance. Be aware there is not enough space for maneuvering. Very friendly staff and fast loading. Respect!
I am so grateful to SpaRoom! First, I love my diffuser. It is beautiful. Second, the customer service is excellent. I had a problem with my diffuser and sent it in for repair or replacement. I received it back and the problem was fixed (somehow I had lost the inner cap in a move, which I didn't realize. They gave me a new inner cap free of charge). Kayla the customer service rep was friendly and helpful. I would definitely buy from this company again!