Address: 19910 Malvern Rd, Shaker Heights, OH 44122, USA
“Unlike other business owners who may respond to their online reviews, as a psychology practice we must provide confidentiality to clients. That means we are restricted from responding in any way that acknowledges whether someone has received any services under our care. In general, we strive to be clear and collaborative. We would certainly extend our apologies and offer a comprehensive review of outcomes to anyone who shared a negative experience with our practice. As the Chief Clinical Officer, I would personally welcome a phone call to discuss the matter directly.”
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