Address: 34465 Euclid Ave, Willoughby, OH 44094, USA
“I really really love Cardinal. Of all the banking experiences I've ever had in my 50 years, a credit union is where its at. They've helped me with my mortgage and with refinancing, getting the payment to one that is more reasonable for my budget. They've helped me improve my credit score and consolidate debt into an easily manageable lump sum, with low interest... I've used my VISA card reward points to redeem a really awesome crock pot, so that's a plus too! They recently upgraded their entire technology suite, which improved the online banking and bill pay experience, and for me I think it's easier to navigate through. The new website is clear, informative and looks AMAZING! I really enjoy the marketing materials I get or see these days, they're very creative and well thought out. Overall, this credit union deserves a chance to prove how amazing they are. A lot of other negative reviews I've seen generally sound like that person got denied for a loan or didn't meet the requirements needed and in retaliation, left a bad review. That's not Cardinals fault! They do everything they can to make sure your banking experience is first class top end service. LOVE YOU GUYS. I can't thank you enough.”
Address: 34545 Euclid Ave, Willoughby, OH 44094, USA
“I'm giving this review 5 stars...because I was unable to give 6. Received remarkable service today December 5th. As soon as I pulled up an employee greeted me with a complimentary bottle of water. Up to 5 different crew members worked on the car to execute a very fast oil change, and each one of them greeted me and was courteous and informative. When you actually receive good customer service it makes a real impression, so hats off to the crew here!”
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