Category: | Store, |
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Address: | 14910 OH-58, Oberlin, OH 44074, USA |
Postal code: | 44074 |
Phone: | (440) 775-1200 |
Website: | https://victra.com/stores/oh-oberlin?y_source=1_MzIyNzk4MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D |
Monday: | 9:00 AM – 7:00 PM |
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Tuesday: | 9:00 AM – 7:00 PM |
Wednesday: | 9:00 AM – 7:00 PM |
Thursday: | 9:00 AM – 7:00 PM |
Friday: | 9:00 AM – 7:00 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
Devin was very friendly. Great people skills! He was able to answer my questions. I'd definitely ask for him when I go back.
Prior experience not so good, in fact we were returning to CANCEL
But Andrew & Noah made us feel that we were wronged and they corrected the situation. We will be returning. Thank you
Outstanding customer service! After 5+ years of faithful service, my Google Pixel 3 finally died. I stopped into this Verizon location and was immediately greeted by Andrew. He ran several diagnostics and confirmed that my phone was no longer functioning. He recommended the Google Pixel 7 and explained all of the features. He then set everything up for me and even provided a $100 trade-in value for my old phone. I got a great new phone and received excellent service all around. Great job!
My only potential criticism is that there is no direct phone number to the store. Devin called me this morning regarding an issue and I have absolutely no way to call him back. A direct phone number to this door would be helpful.
This was the best experience I’ve ever had at a Verizon store, and I’m a little bummed I hadn’t gone to this location sooner. Will 100% recommend working with these gentlemen to anyone.
We had exceptional service from Devin. He patiently helped us with the purchase and set up of the new phone, as well as assisted us with accessories.Thanks very much!