Arbors West

We had to use ServPro recently due to an upstairs toilet overflowing ALL DAY! The crew came out with in a few hours of my call. Got the stabilization going, and 2 days later had everything that needed to be demoed taken care of. These guys are top notch! They took great care of our home and we very kind and professional. Thanks so much to Hugo and his crew, Jorge & Carlos.

Had to call the On Call team out to start the dry up of our flooded kitchen. The teams that came out were amazing, Not only were they quick to get working they were super friendly. All the crews that came out to either check on the drying process or the equipment were courteous and willing to work around our schedules. I would like to call out Eli, Hugo, Abe, Jorge, Carlos, Hector, and Richard for the fantastic work and professionalism. Now that the work has completed I miss seeing them. Thank you ServPro and your wonderful crews.

Our furnace had been leaking for 3 months and it ruined my brand new flooring and 3 of my newly remodeled kitchen cabinets. Servpro came out and got everything above and below dried out and ready for the contractor. They were very careful and respectful of the situation, explaining every step and even tolerating my 10 month old puppy Rusty supervising everything.
Big thank you to:
J.J., Eduardo, Laura, Moises, Jose, Franco and Hugo

My house caught on fire we decided to call Servpro to help us with all the clean up. Ninoska, Elli, Cinthya, eduardo and hector were very professional and kind they took great care of our stuff helped us to find some of our valuable items that got lost on the fire. They definitely went out of their way to make me feel like they were there for me. I highly recommend them

We suffered a water pipe break on the third floor of our church with all three floors being flooded. Servpro arrived from 90 miles away in less than 24 hours (New Years holiday weekend in snow storm) with crew of three, truck and equipment. National crew of 10 arrived three days later with more equipment. They worked 10 hours a day for eight days to empty damaged rooms, dry out building and remove damaged sheetrock. Facility fully ready for reconstruction when they were done. Most professional, courteous and hard working crew I have ever seen. They were very informative, and considerate, working around church services the next weekend. This was the most impressive experience I have ever had with a company!!! I very highly recommend this company.

I love this facility.. I’ve worked at arbors for a little over a year now. Great staff and amazing residents. Love them all to pieces ❤️

Very friendly staff and clean facility. New management and staff have made the environment much nicer.

Based upon your good reviews and bypassing a few not so good by disgruntled ex employees, I feel very comfortable letting my wife stay there for some respite time in the near future.
Of particular note is the manner in which you respond to even negative reviews. That truly shows you genuinely care and are willing to go the extra mile to ameliorate any problems.
When our Hospice program highly recommended Arbors West over several other providers, it helped calm my anxiety over leaving her in the care of a facility known only by reputation.

One of my relatives is a resident at arbors west. Upon visiting them I was able to observe the interactions with the Activities Director Megan. I have been in and out of several homes and this was by far the best Activities Director I have ever seen. Great job young lady!