Avenues of Counseling and Mediation, LLC (Akron Office)

This place is really good. I’ve made a lot of progress with my life since attending here. I see a great counselor and I highly recommend Avenues Of Counseling to anyone who’s thinking about seeing a counselor.

I see Rachel Turner with virtual therapy sessions and it's really nice to be able to stay out of the office during a pandemic and still get the same great care. The whole staff is wonderful, the check in process for virtual therapy is a little weird. You have to go into an app to check in and then go to a separate site and sign in again and the app is kind of annoying, but you can make payments through the app and see your upcoming appointments, so it's not totally useless, just silly to check in twice. I've forgotten to check in on the app and checked in on the computer and had to get a message saying "please check in on the app so we can get started" on more than one occasion. A minor gripe for a really great practice.

I absolutely love the convenience and consistency of this counseling practice. The office is super easy to get a hold of and I never spend more than 5 minutes waiting on the phone if I need to call in. They have a very convenient app where I am able to check into my appointments and message my counselor if needed between appointments. I love the convenience of virtual visits and they help me feel more at ease while completing the visits from the comfort of my own home. Kortnie is an amazing counselor and is always there when I need her. I highly recommend this practice to anyone!

I love working with Mary butler. Its been a really good fit. And I finally feel like therapy is getting me where I’d like to be. She explains things in a way I can understand. She also presents things to me in a way where I can think about them. I never feel judgment! I’m very happily. The app is very easy to navigate. Every time i’ve called the office the staff is super kind!
I’m so happy I found this place !!

I have had many therapists in the past, some better than others. My current therapist, Dr June Phelps, at Avenues is great. She really listens to me and challenges me. I love that at the end of each session she asks what my “take-away” is from the session then asks if there was any time I felt like she wasn’t in tune with what I was saying. She is always responsive to what I need to talk about and when I need to take a step back. I would highly recommend Avenues.