ReCARnation

Do not go anywhere else! I just picked up my car tonight, it looks better than any car coming out of a showroom. Matt’s professional and kind attitude was greatly appreciated. You just can’t find that kind of personal attention and detail anymore. My bumper had been hit by another car, and you can’t even see where the damage occurred. I have been in my garage twice already, and all I can do is smile. :) Thank you Matt and staff.

Thank you Matt for taking care of my car! A friend's kid got car sick on the back seat of my car - off white cloth seats (yes, I know). We had tried to clean it up as best we could - but oh the odor. Matt was very kind, he worked me into his schedule the next day, and with special treatment and cleaning, there is NO stain or odor. The car looks like new. He even cleaned the other seats for me. I will be taking my car back to Matt for any/all car detailing/cleaning. He was friendly, professional, and efficient. Thank you Matt!

Took my car in for window tint and TST application and was beyond satisfied. They were very commutative and had reasonable pricing. I highly recommend checking out their services!

A customer experience that exceeds your expectations is near and far between these days. It seems like everyone simply wants to take your money for whatever half*$% service they provide you and call it good because it's "just the times". Not in this case and not in my experience with Matt.

I purchased a new Grand Cherokee recently and the dealership wanted $600 to tint 3 windows . . . and not to the standard that I wanted them. When I searched for a company near me that tinted windows reCARnation was the first one that came up on my Google search. I called the shop, no answer . . . but the voicemail said to try Matt's cell phone. I did, left a voicemail, and received a call back shortly.

Sometimes we forget that a customer's business should be earned. When I spoke with Matt and told him what I wanted and what the dealer was going to charge me he offered for me to come to his shop and check out the work that he had done on some of his vehicles. I drove there that day and spent 30 minutes with him and he not only gave me the tour of his shop but allowed me to experience the multiple vehicles that he had tinted the windows on as well as some of the other services he provided them as well as inspect their quality.

He was thorough in his explanation of what he had done to the other vehicles. He inspected my vehicle and was thorough in what he recommended and why he would do it. All the while his phone was ringing and he was balancing his current business and customer expectations and yet made me feel like I was his most important client.

We set up an appointment for window tinting later in the week. That evening after I left his shop, I had a couple questions. It was late and didn't expect a response and yet he not only replied to my text message with a couple of videos but asked me to call him to talk in detail.

When I dropped my vehicle off the evening prior to the tinting, he again invited me into his shop (Covid friendly) and we reviewed what was going to be done and he provided me a more than thorough explanation of what he was going to do and what I should expect to receive.

After the tinting was completed today, Matt let me know and said that he was even going to wash my vehicle. I'm glad I caught him before he did because it was 23 degrees out and I have felt like he had already done enough.

Going back to my initial sentence in this post about a customer experience that exceeded my expectations . . . this was the one of all ones.

Not only did he provide me a quality product at a reasonable price, but listened to my needs, made me feel valued as a customer, and earned my trust. Moving forward, any work I need done on a vehicle I will reach out to Matt 1st. I would have paid more money than I did for the experience and the product that I received because to many of us our vehicles are very important. We should drive our vehicles and never let our vehicles drive us, but it's satisfying knowing that when there are things that we want done that we may not be able to accomplish on our own that there is still a person and a business out there that believes in the power of the spoken word and a fist bump to get a deal done and then deliver you much more than you expected.

No, I don't work for Matt. Never met him before Tuesday. But I am a person who knows what he wants and am happy to have met someone who can not only deliver on my expectations but exceed them.

Thanks Matt! You've earned my business for life! I can now say "I know a guy" and feel 100% confident putting my name on a referral.

Amazing work! 5 Star professional tint and detail service!!! My 3rd vehicle I had them tint. I wont ever go anywhere else!!! Trust them to do an amazing job!