Top Roofing contractors in Lebanon, Clearcreek township, Warren county, Ohio, United states

Go to Guys Exteriors

Address: 301 Riley Wills Rd, Lebanon, OH 45036, USA

“In May 2022 Go to Guys (GTG) installed on my one-story home an Atlas Pinnacle Pristine shingle roof and aluminum gutters with down spouts and a debris protector called Shur Flo Gutter Guard Protection. GTG was the prime on the roof install but they employed a sub to install the gutters, downspouts, and Shur Flo. Workmanship on the roof install was of high quality and they worked with me as I did some modifications during the install. I have had roofing nail popping problems in the past and when this tear-off was done they discovered that many of the decking board were starting to or had already lifted from the trusses. They nailed down all sheeting at no additional cast to me although I did have financial pad built in to the contract for a possible water damaged valley which was at tear-off found to be free of rot. The gutter sub did a great job installing the gutters and downspouts but was deficient in installing the Shur-Flo. GTG owner Richard Jackson, had to make many corrections for that part of the install. Talking to Richard about this discrepancy it became apparent that had I not caught it, it would have been assumed that the sub had done his work properly. Based on this I would highly recommend that you personally inspect if able or have Richard inspect any gutter protection device installed by a subcontractor before closing out this part of the contract. Also, I would caution those who employee any roofing contractor, including GTG, to carefully read over any specific installation details you have requested before signing the contract and handing over your down payment (GTG requires one). For example, I wanted a metal (aluminum) valley and he acknowledged that fact although he like almost all roofers gave me all the reasons why I should not do that but I insisted it be done. Anyway, I “thought” the metal valley was in the contract that I signed (later found out it was not) since we had just finished talking about it before I signed the contract. During the install they started to lay down a shingled valley and I had them stop. I spoke to Richard about this important omission. I eventually caved and went ahead with the shingle valley because I did not want to hold up the job any longer after being repeatedly delayed by rain and it was going to rain in a couple days hence. Why a metal valley? 1. Tree debris, a problem for me with silver maple trees near the house, slides much easier down a smooth valley. 2. Water erosion of the shingle surface stone over the years (think of the valley as the bottom of the Grand Canyon with water flowing in from both sides year after year). 3. Visual streaking as the years pass due to surface dirt washing down the valley. One final caveat, INSIST BEFORE WORK STARTS that Richard show you his a) workmanship warranty and b) that he is current on workman’s compensation insurance for protecting you from any worker injury or death on the job. He NEVER showed me either of these documents. Nearly a month has passed since the install and I still do not know what is his warranty is to me for the workmanship of roof and gutter. I guess I was contractually negligent in several ways, but the roof and gutters sure look pretty!”

Massey's Home Improvements

Address: Lebanon, OH 45036, USA