Address: 9700 Rockside Rd #250, Cleveland, OH 44125, USA
“Megan was super warm and friendly. I can't say enough...I got first month for free and only had to pay small admin and insurance fee for the first month. I have dealt with NW storage in multiple locations and I have no complaints.Cheers to all!!”
Address: 2542 SE 105th Ave, Portland, OR 97266, USA
“I have been a customer with Public Storage many times over the years, and currently been with them 2+ yrs. Over this time I have had many different issues arise but none were handled more professionally and efficiently than the last one. Lynn went above and beyond to ensure my unit was safe and securely locked. (I had forgotten to put my lock back on). She took the time to put my lock back on and kept the key for me and left me messages from her own personal time telling me what I had done. Also since the Covid epidemic things have been hard on everyone. I had another issue arise and she worked fiercely and efficiently to help me correct the problem. All the while comforting me and reassuring me that all would be fine. In the end because of her exceptional effort and true professionalism, SHE WAS RIGHT! All was fine. I do believe if it had not been for Lynn and all her abilities this situation would of turned out different. She made me feel like I was a friend not a customer! So for that I THANK YOU LYNN FOR THE EXCEPTIONAL CUSTOMER SERVICE YOU PROVIDED ME WITH. I WISH THERE WERE MORE LIKE YOU. Keep up the great work.”
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