Family Health Center

We moved from Louisville, KY to Ashland City. I have some health issues, so I was really concerned about finding a physician here. The my husband's co-workers said that many of them see Dr. Shivers and think highly of him. It is with good reason. Dr. Shivers actually spent time with me, listened to what I said, and asked questions for clarification when needed. He referred me to specialists that I needed to see, and made sure that everything I was concerned about was addressed before I left the office. A follow-up appointment with his Nurse Practitioner was the same. His office staff is incredibly kind and very efficient. There isn't an aspect of the practice that I could say anything bad about.

When we moved from Nashville to East Cheatham, I was concerned that I would not be able to find a doctor’s office that was as good as the one we were leaving behind. Well, I didn’t. I found one that is even better. Everyone on the team at Family Medical treats us like family. The quality of care is exceptional, too. In fact, when we moved back to Nashville this summer, we decided to keep going to Family Medical—even though there are plenty of other doctors in Nashville, there is no better place or better people in which to trust with your health.

The day of my appointment, I observed everyone social distancing. There were hand sanitizer bottles all over the office and I personally saw two of the front office staff wiping down counters with disinfectant cloths. I was told that wearing a mask was encouraged but not required; it is not county or state mandated, so I respect the doctor's office for giving their patients the choice on whether they want to wear one. I have been a patient here for many years, and they have always been professional, respectful, and compassionate, and they take the best possible care of their patients. I think they're doing the best they can to protect the health and safety of their patients during these uncertain times, and I believe that the doctors and nurse practitioners are doing a good job keeping up with the latest information on the Coronavirus.