Category: | Spa, Health, |
---|---|
Address: | 96 White Bridge Pike #102, Nashville, TN 37205, USA |
Postal code: | 37205 |
Phone: | (615) 823-5655 |
Website: | https://www.idealimage.com/ |
Monday: | 9:00 AM – 6:00 PM |
---|---|
Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | 12:00 – 5:00 PM |
My provider was excellent - she answered all my questions, was very descriptive about what I should expect each step of the way, and she was even able to squeeze in an additional treatment area to save me having to come back next week for treatment.
Although my experience when I got to the provider was great, the check-in process was not smooth at all. I looked up the phone number to call online, and it didn't match the number posted on the door, so I ended up calling both numbers because I was afraid no one would see I was checked in. No one answered the phone both times I called, and I waited almost 15 minutes for a call back to say they checked me in and would let me know when my provider was ready. I realize the pandemic has caused a lot of changes, but I would have thought that nearly a year into COVID, the processes would be smoother by now.
I just booked new service for laser hair removal because I had great results and the extra high prices did include the lifetime warranty. Now apparently after paying $1900, I need to pay an extra $250 for the lifetime guarantee. I apparently misunderstood and thought that was a lifetime membership you could choose to purchase to get 1 free service a year. I could have gotten the same area treated elsewhere for around $1000. They did not offer a guarantee which is why I chose to spend the extra $900 thinking this price included the guarantee. If I had known it was going to cost an extra $250, I could have just booked services there. 🤷 I also priced other services which is how I came to realize the guarantee was not an additional charge. I was quoted $1700 plus the $250 guarantee for upper and lower linea (note this is supposedly at 65% off because it is two areas). I can get chest and complete abdomen at another location for less than half of this prices. Needless to say, I will definitely book services there for my other hair removal. It is also annoying that they will not put any pricing on their website, then offer up to 75% off and you have no idea what type of discount you are truly getting. I do not paying for fast and efficient services, even paying extra compared to others prices IF I have a lifetime guarantee.
My experience is as phenomenal, Bailey was knowledgeable, patient and kind. I’ve struggled with stubborn belly fat for years, as someone with PCOS, a slimmer stomach seemed like something I could only dream about but that all changed today. My options were explained and I ended up buying sessions because it was such a wonderful experience. Thank you for helping me to even feel optimistic about my appearance.
I went to Ideal image for a lip filler appointment. Madison was so attentive in listening to exactly what I wanted in my lips and talked me through the entire process as well as each injection. Her technique was impeccable and I am so happy with the results. I can not recommend Madison enough, I will definitely be coming back!