Address: 240 Grandview Dr, Brighton, TN 38011, USA
“Very informative and compassionate clear, precise sit down meeting with all our questions answered, even before we could ask. This was so re-assuring. Very professional, straight to the point, with the good and the bad explained in such a caring manner. No rushing us out, but it seems we were the only ones in the clinic at that moment. Yet there were so many patients there. Eye contact made with us feel so special, and trusting of Dr. Tauer. The flash drive of his explaining things to us and us being able to ask questions has been very helpful for use once we got home. The atmosphere is so calming and everyone is treated with respect, from the business office to the actual Doctor's visit. From the time we walked in the doors, we received stellar service. We were told exactly what to do and where to go next. Being our first visit to the West Clinic, it meant so much for someone to not just tell us where to go, but to have a young courteous, friendly lady to actually take us to the next stop. We were then greeted , by name warmly by a special care person who gave us her card and let us know we could always call her and she would get us connected to who we needed to speak to at that moment. It really means a lot when one is already facing difficult times to know the love, care, and the prayers of others whom you don't know are with you, and you are not just a number, but a person. Thank you West Clinic for your hospitality and expertise. (Five Stars +)”
Address: 1880 Old Hwy 51 S STE C, Brighton, TN 38011, USA
“My husband had an appt this morning and they saw him quickly.As usual the staff we interacted with were all friendly and helpful.”
Address: 1880 Old Hwy 51 S STE C, Brighton, TN 38011, USA
“I have been seeing Jennifer Chaney as my Primary Care Physician for over 2 years. She is a nurse practitioner for Dr. Cook. She is excellent. The entire facility is friendly and helpful. Very nice change from the norm. The only thing I would change if I could is add more handicap parking.”
Address: 240 Grandview Dr, Brighton, TN 38011, USA
Address: 1880 Old Hwy 51 S Ste C, Brighton, TN 38011, USA
“I switched to Methodist Medical Group / Brighton Family Medicine based on the recommendations of several friends. They all knew how many problems I'd had with my last doctor (and his staff), so I was cautiously optimistic when I called them for my first appointment. I wanted to see the doctor first (vice a nurse practitioner) to establish a doctor-patient relationship at the new location, so I couldn't get in right away because I was a new patient. I didn't have a problem with that, but I remained cautious until I got there. Immediately upon walking to the front counter, I was greeted with a friendly smile and a welcoming "Hello"! As soon as I signed in, she gave me all the new patient paperwork to fill out and within minutes of me finishing, I was taken back to an exam room. The nurse was thorough in her questions and in recording my answers because when Dr. Cook came in, he had already reviewed my written responses and those I gave to the nurse. He was a consummate professional in every way. My husband hates going to the doctor, but he sees Dr. Craig and doesn't complain about going in for his regular appointments now because he is just as thorough!! The doctors, nurses and office staff are TOP NOTCH!! I highly recommend this practice to anyone who's looking for a new physician!”
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