Top Plumbers in Thompsons station, Williamson county, Tennessee, United states

Curtis Hartley Plumbing

Address: 6801 Bethesda-Arno Rd, Thompson's Station, TN 37179, USA

Jackson Jimmy Plumbing Nd Elc

Address: PO Box 178, Thompson's Station, TN 37179, USA

Norblom Plumbing

Address: 1465 Selby Ave, St Paul, MN 55104, USA

“Norblom was the first plumber I called. Jim was friendly, professional, and very helpful on the phone. He gave me a decent idea of what to expect for the repairs I might need based on my novice description of the symptoms. He also provided what turned out to be a pretty spot on range of what I should be prepared to spend (of which they actually came in on the low end of the range.) Being a pragmatic person, I called some other plumbers, because I did not want to just go with the first place I talked to. what a waste of time that was! No one else even came close to how courteous and helpful Jim at Norblom was. So I called Norblom back to book service and I got a different person on the phone. She was also very helpful and friendly and when I told her I had talked to someone else earlier she got me back on the phone with Jim. I was able to get someone out to our house in 3 days, which was great as the pipe repair was not necessarily an emergency but something I wanted fixed asap. The plumber, Alex, was on time, very friendly, and did a wonderful job figuring out the issue and getting to right to work. I had done some prep work to control the dust in our finished basement as I knew they would have to break up the cement floor. Alex appreciated that I had done that work myself and saved him the time and trouble of controlling the dust/mess. Alex explained the issues very well and gave me options without being pushy or trying to upsell product or services to pad the bill. He listened to my requests and followed through with great service and an excellent attitude. The cherry on top is he finished with time to spare! He was scheduled to be at my house all day but finished in about 4 house even tho he had to go out for a part because my 1940’s house had an irregular sized pipe (time was deducted from my bill). When he was almost ready to leave, I pulled the ol’ by the way could you look at something else? Certainly frustrating for any service person! He was consistent with his professional and courteous manner and said no problem, let’s take a look. We were not getting adequate pressure when running hot water in the shower. He was very knowledgeable of the fixtures and was able to disassemble and troubleshoot the issue and quickly find the problem. I should mention, I have had other people tell me to save money I should just to replace the fixtures myself. I am glad I didn’t do that myself because the fixtures were actually fine and the obstruction was in the hot water line before the fixture. My wife now has sufficient water pressure in her shower and somehow I came to be the hero… Alex should get all of the credit but I’ll take what I can get. Thanks again, Alex! Overall 10/10 would recommend!”