| Category: | Dentist, Health, |
|---|---|
| Address: | 716 Castle Heights Ct, Lebanon, TN 37087, USA |
| Postal code: | 37087 |
| Phone: | (615) 444-0065 |
I'm giving 5 stars because I have had years of experience with Bruce. He is a wonderful, caring dentist. But I will say this....Bruce was very caring to me several years ago to the point that he did lots of work on me that I couldn't pay for and allowed me to run with an account. I messed that up by not being able to keep up with payments and having a balance due for 5 plus years. That's completley my fault. I now make good money with my job. When I called to have a bridge Bruce put in for me replaced because it broke (15 year old bridge, it was time), they required me to pay the balance, which I did, gladly as I now have money to do that. I went to my scheduled appointment and was told that irregardless of insurance which won't pay much, that I have to pay the full amount and get reimbursed by insurance. When I tried to pay with my Visa debit card, the card I paid the $1600 plus amount I owed with, I was given a hard time. I do understand that I made bad choices before and I appreciate Dr. Bruce Johnson for taking care of me not knowing if I could pay or not. But, I'm older now. I make good money. It really hurt today that I felt judged and completely disregarded as a prior patient. I want Bruce to replace my bridge because I trust him and, well after all these years, he knows my mouth and he knows what I've had done....because he did most of it. . He is a wonderful dentist, a conscientious person and one I trust to fix me. It really hurt being given the 3rd degree and judged by the staff even after I paid my debt.
Now personal stuff done. You need a wonderful person to take care of your dental needs, please see Bruce Johnson
December 18, 2019
I really wanted to post a separate, new review as a follow up the review I posted several months ago; but Google won't let me post a new review or I'm just too ignorant to figure out how. Lol
I have to say, after the previous encounter when I was so hurt, redemption has occurred. And, honestly, on that previous review, it was a combination of one or two people and my own insecurities that made me feel the way I did. But, those feelings were real, both the good and the bad.
Now, as a follow up....the bridge got replaced, and it is beautiful. Bruce did a fabulous job, as I knew he would. Bruce's team has been nothing but wonderful after that initial encounter I reviewed....to the point that I was asked about the review and received reassurance that they truly did not mean to make me feel the way I did.
Somehow, on Monday night, I "chipped" one of the front teeth of the bridge. I called Tuesday morning to see about getting it repaired. Knowing I really didnt need to miss work, Kendra searched the calendar and told me what was open. I was able to go Tuesday afternoon. I posted this on Facebook earlier...
"My dentist's office was so kind and so sympathetic when I called about this chip in my bridge. They had me come in this afternoon to try to repair it. The sad part is, I usually take any broken pieces, extra parts, whatever, with me when things like this happens, but I forgot to take the "chip" with me today.He would have filed the area down and try to make it better, but very up front in that the best way is for me to bring that chip in and let him "bond" it back into the bridge. Bruce, himself, even got on the calendar and found a time for me to come back in tomorrow morning to do it. Then, we even had a brief conversation about getting through the holidays and then determine if the whole bridge should be replaced (under warranty, I might add). So, thank you Dr. Bruce Johnson and your team for working so hard to help me out. This is why I used to drive from Atlanta back to Lebanon for dental work, and now from Nashville to Lebanon."
Today, while my bridge still needs repair, was very positive and so uplifting. Thank you Kendra, Valerie, Susan (forgive me if I got your name wrong), and of course Dr. Bruce. Great to see you Teresa even though you didnt get to torture me today. Lol (she's the hygienist and I hate getting my teeth cleaned. Lol).
My family has been using Dr. Johnson since 2000. My brother drives from Donelson to see him. He and his staff are always kind, polite and do a great job!
Have been using this office for over 10 years. Doc Johnson is very polite, not pushy, and always does a great job.
If you're looking for a new dentist, Dr. Johnson should be it...
Located in the heart of Lebanon on the historic Castle Heights campus, Bruce L Johnson DDS Family... 716 Castle Heights Ct, Lebanon, TN 37087
Services Johnson Bruce L DDS is a dentist/dental office located in Lebanon, TN. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw. Please call Johnson Bruce L DDS at (615) 444-0065 to schedule an appointment in Lebanon, TN or get more information.
With so few reviews, your opinion of Johnson Bruce L DDS could be huge. Start your review today. Mark H. La Vergne, TN. 0. 48. 8/24/2015. First to Review. Dr. Johnson and his staff are WONDERFUL!!! I have had quite a bit of work performed at this office and have NEVER had a bad experience!! ... (615) 444-0065. Get Directions. 716 Castle Heights ...
Johnson Bruce L DDS. 716 Castle Heights Court, Lebanon, TN 37087-2670. (615) 444-0065 601.9 mile. Bergstrom Leslie A DDS. 1430 West Baddour Parkway, Lebanon, TN 37087-2656. (615) 444-0322 601.9 mile. Montgomery Herman Q L DDS. 701 Park Avenue, Lebanon, TN 37087-3724. (615) 453-9937 601.9 mile.
Johnson Bruce L DDS. 716 Castle Heights Court, Lebanon, TN 37087-2670. (615) 444-0065 244.68 mile. Smile Gallery. 205 West High Street Suite 104, Lebanon, TN 37087-2300. (615) 444-2069 244.68 mile. Willis W E Jr DDS. 108 Babb Drive, Lebanon, TN 37087-2506.
Their current phone number is (615) 547-9476. Is any information available about the homes in the vicinity of the dwelling situated at 107 Oak Hill Cir, Lebanon, TN, 37087-2609? Are there any details available about the residents who used to live at 107 Oak Hill Cir, Lebanon, TN, 37087-2609?
ESTATE AUCTION SATURDAY JUNE 25, 2022 @ 10:00am Located 110 Fisher Dr • Lebanon TN DIRECTIONS: From Historic Lebanon Square, travel north on North Cumberland Street/US-231 N, 3.7 miles, turn right onto Fisher Drive, .1 mile. Property will be on the right. Watch for signs!!! FURNITURE • GLASSWARE • ...