Caliber Collision

Caliber was great for repairing my car after a collision. The car looks like new and they kept me updated during the process that was longer than expected due to supply chain issues. Bonus, they will return your rental for you so it's easier from a logistical perspective. Would totally use them again.

Grill and fender and lights Replacement AND more … I had hit a deer in Hermitage :(
They are amazing to work with Randi was always in communication car was perfect and cleaned at pickup - great all the way around they were FANTASTIC

We had our vehicle repaired at the Mount Juliet, TN and have to agree with the many pleased Caliber Collision customers. We received a no stress experience with quick quality work. Having worked in a body shop as a young to pay for college I was curious what advances were made over the years. When we picked up our car I requested whether I could review the workshop. Although the shop was busy, Caliber representative “Chase” was kind enough to give me and my wife a tour. Chase handed us safety glasses before the tour. Chase’s knowledge of the many processes to return damaged vehicles back to customer was impressive. I would never hesitate purchasing a vehicle that was serviced from a “certified” repair shop. Thanks Chase.

Caliber made sure to identify all items needed after an accident, even things that the insurance adjustor missed, and they worked with the insurance to get them paid for. They were on top of communication to keep me up to date on the status of my vehicle. Randi was awesome at keeping us up to date, and made sure things kept moving. Most importantly the vehicle came back looking amazing. The paint was perfect. The body work was seamless and looked as it there had never been any damage. They even took the extra step to detail the entire inside of the full size SUV which might have come to them looking like some homeless teenagers lived in the back seats. The only less than amazing part was that checking in took about an hour and picking the car up took about an hour. I had an appointment to drop it off so I expected to be in and out more quickly, so plan for a little longer than just dropping the keys off. Also, when picking up it took about an hour. Again, they did such a great job it ended up being one of those things where you don't mind waiting for quality.