Friendly's Auto Repair

Probably the fastest inspection I've ever had. It was especially convenient that I could do the registration across the street.

On top of that, it was clean, well-lit, had complimentary coffee, and from the five minutes I spent there it looked like they are also invested in transparency regarding repairs.

The only auto repair that I will use, they are honest, professional, reliable and reliable. I have been doing business with them for a couple of years and I know that I can trust them to treat me fairly and to fix all of the repairs correctly the first time. I don’t usually give personal references, but Friendly’s has more than earned a perfect reference from me.

Took my Ford Explorer to Jon, and Krystal, and they kept me informed with updates every single day! Outstanding service. Pleased with the work and service. I will take my vehicles there from now on. And I will recommend their shop to my family and friends. Sooo happy !

I had just moved to Cypress from Austin and was on my way back from visiting my Mom as our family dog passed. I had noticed a funny smell but thought it was the jeep in front of me so I didn’t think of anything till I couldn’t see out of my rear window and then my oil light came on and I turned right into Quick Trip and sure enough oil was everywhere ugh. Anyhoo I have AAA and called them for a tow and they told me to bring my car to a AAA place all the way in Pflugerville for an extra $135 so ridiculous. Well luckily the very nice AAA guy Michael told me about Friendlys Auto right around the corner and how they are good people who do great work. So true!!! I am so Thankful for everyone who worked on my Betty White AKA my 2007 Lexus 350 RX. The price Brenda (who is also awesome and kept me up to date with text) quoted me was incredibly inexpensive and I was pleasantly surprised! They are such honest people and did great work!!! When I move back to Austin they are now my go to Automotive repair!!! My Betty White and I made it back to Cypress easy breezy!!! Thank you Friendlys , your name says it all!!!

I have worked with Eddie and Krystal for 5 years. My 2007 Lincoln Mark LT truck is very, very, very important to me.

Friendly's has shown me that they are the most trustworthy, sincerely caring and skilled auto repair shop anyone could dream of.

The level of detail they provide me with text message updates, pictures, research, problem solving skills and a proactive mindset is incredible.

A couple of times they took the role of therapist when I was freaking out lol.

Listen guys and gals, I am a workaholic on my consulting business and time management is very important to me and I have a really high standard of customer service, subject matter expertise, transparency, honor and value.

After they moved from Austin to Elgin, I now drive 40 minutes each way to maintain service & maintenance and work from their lobby as a remote with a comfy couch & table, TV and WIFI, and coffee bar area with stools and a bar top set up for my computer and legal pad and cell phone etc...free coffee too.

You just start to feel so "at home" as you spend time with Friendly's. I would drive 3 hours each way and stay at a hotel to work while my truck was being serviced if I had to.

They have saved me AT LEAST $10,000 by repairing issues that MULTIPLE other repair shops (with high ratings and happy customers) have told me would require things like a new engine or timing chain replacement or some other very expensive parts/labor hour intensive process if I wanted to fix the trucks issues.

5 stars is not enough. If there were 100 stars as an option I'd give them all 100 without a doubt.