Address: 5048 Tennyson Pkwy, Plano, TX 75024, USA
“I made a post several months ago about this storage facility. My feelings remain as far as the company is concerned because it was a less than pleasant experience while I was a customer. I am no longer a customer and have since acquired a storage at a different facility. I am writing this post in recognition of one of the employees. Reggie is the groundskeeper / security at the Katherine P raines location in Cleburne. He is a great asset to the company and they are very lucky to have him as an employee. Even though I am no longer a customer he still doesn't hesitate to help if needed. A friend of mine who is incarcerated still rents a unit at that location. I was asked to look after their unit until they were able to return home. I thought that I may meet some resistance considering that I no longer have a unit there. But Reggie has been most helpful and assuring me that their things are safe. On his own time going by to check the unit for me and contacting me with updates. I'm aware that he is not under any obligation to do so however I am extremely grateful for his willingness to help wherever needed. It is Reggie in my opinion that made all the difference in my situation as a customer. As well as the reason I'm able to rest easy with no worry about my friends unit. I know Reggie is on the job!!!. Thank you Reggie for all that you do you. I am grateful for employees like you they have genuine concern for their clients and willing to go the extra mile, and WE APPRECIATE YOU!!!⭐”
Address: 6220 Tennyson Pkwy, Plano, TX 75024, USA
“Its a nice public storage. Beverly is absolutely wonderful and is extremely helpful. She will provide you the best customer service possible. I can't say enough how much she will go out of her way to make sure the customer is satisfied. The units are clean and super secure. You need to go through 2 levels of security to get to the units. So your belongings will always be safe. Our company is so glad that we went with this location. We have 2 units and will continue to use this Public Storage location.”
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