Baylor Scott & White Rehab

15th Street office staff and therapists are great! Jan replied to my initial inquiry in a timely manner, with all the paperwork and insurance information I needed before my first appointment. She greets me by name every time I walk in the door! Andrew is knowledgeable, encouraging, and caring. He explains the exercises, and why I'm doing them. He encourages questions, and somehow gets me to do a little more than I think I can. :) I would recommend BSW Rehab to anyone looking for quality PT.

I like the BSW Rehab on 15th street in Plano so much that I'm a repeat customer. My doctor suggested I go to some place over on Los Rios, and after being severely disappointed with the "we don't care" attitude of the front office, and being accused of being rude when I was out of breath and in pain, I fired them and called Jan at the 15th street location, pleading "HELP ME!" she took care of everything and got me set back up to go to them... Andrew's been helping me to walk better, and is extremely attentive and knows what he's talking about.

The people at BSW 15th street are *good*, they care, they're friendly, they're competent, and the front office lady (Jan) is *amazing*.

Excellent service. Friendly and professional.

Caring Staff from the receptionist to the Physical Therapists. They really listen to you to understand how to motivate you to be successful in your rehabilitation. Very Clean and COVID conscience.

You are greeted by name as you walk in the door. The entire office is very professional and friendly. Stefanie is quite intuitive to the needs of her patients. I have been there with alternative PTs what have all been terrific. This is a great staff who really care