Address: 4175 E Renner Rd, Richardson, TX 75082, USA
“The Drive-Up (a.k.a. Consumer Lane) was empty. Drove up, had 3 separate transactions completed without errors on either side, and I was on my way in three minutes or less.”
Address: 710 W Renner Rd #206, Richardson, TX 75080, USA
“Mercedes was very knowledgeable, polite and patient! I drove in from fort worth and zhe made the trip worth it!”
Address: 720 W Renner Rd, Richardson, TX 75080, USA
“So glad to have a express branch! They do not have a teller line or drive thru, however they do have a friendly teller that is greeting everyone and is there to assist if we have questions with the atm. While they cannot Handle cash at this location, the teller showed me how to do basic things on the ATM. The bankers are always available to help me with anything I may need. Definitely like what chase bank is doing! Helps me get in and get out quick.”
Address: 1405 E Renner Rd Ste 410, Richardson, TX 75082, USA
“I've never written a complimentary letter in my life but the actions of your employee Chace deserves recognition. I stopped at your Richardson branch (1405 E. Renner) on December 21st with the intention of cashing in a jar of coins for my 12 year old. The money was to be added to her funds to buy Christmas presents. To make the stakes even more exciting I told her to pick between $40 or she could have the money in the jar. She nervously picked the money in the jar. To our surprise the bank didn't have a machine that counted coins so instead it had to be done manually by the teller. Chace was our teller and he had a phenomenal attitude as he placed the coins in the plastic holder. He was not only patient and engaging but he also expressed excited interest to see if she had made the right decision by turning down the $40. The final amount was $39.85 so she wasn't disappointed. When we first got out of the car to walk into the bank she asked me why I banked at Wells Fargo and I really didn't have a great answer. When we walked out I was happy to tell her that this experience is why I've been banking with Wells for almost 20 years. Thank you to Chace for being part of this memory and justifying my 20 years as a customer.”
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