Address: 109 Old Boerne Rd, Bulverde, TX 78163, USA
“*edit I added a star and I'm updating my review due to the customer service I received from Starbucks corporate office. They reached out to me and apologized for the service I got and also sent me a gift card to come back to Starbucks for a better experience which I'm sure it will be. Our drinks were missing quite a bit of drink. I thought Starbucks may have started giving you less like so many other companies are doing these days. I watched other drinks coming out and about half the frappuccinos I saw go out were like ours about half were actually full. I went up to the counter to ask for a cup of water and waited several minutes to be acknowledged. Pretty much every employee looked at me standing there and not one could bother to acknowledge me. One young lady was just standing around and looked at me at least three times. It was busy and I understand having to wait a minute or so for someone to help but basic customer service dictates that you tell a customer someone will be with them in just a moment, you don't look at them repeatedly and act like they are not there. The included picture was taken before either of us took a drink as you can see this was definitely a shortchange on my drinks.”
Address: 610 Old Boerne Rd, Bulverde, TX 78163, USA
“Came out and showed me what the problems were, didn't even charge me a dime. Excellent knowledge excellent staff. Would trust him to do future work.”
Address: 1920 Batson Ave, Rowland Heights, CA 91748, USA
“Came in for some parts and Juan Flores took time to ensure I was getting the correct parts. Pulled multiple parts and looked at diagrams on the cpu to clarify my questions and verify the part I was getting was what I needed. Excellent customer service. Store is clean and everyone here is kind and cares about the level of service they provide.”
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