Category: | Storage, |
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Address: | 4030 Halifax St, Dallas, TX 75247, USA |
Postal code: | 75247 |
Phone: | (214) 631-7873 |
Website: | http://sure-storage.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I'm writing this letter to compliment the amazing costumer service that Sandra gave me when I showed up to pick up my towed vehicle. I had to drive 1.5 hours from Waco due to letting someone borrow my car and it then getting towed in Dallas. At first, I didn't approach the situation in my most professional manner and had to apologize to Mrs. Sandra for my inappropriate behavior. After following the rules and entering the building through the side door, I was able to have a great conversation and got to know her better. I was very grateful and blessed to be able to meet her and she made my day even more pleasant after being so helpful and generous. Sandra is an amazing employee for the company and your staff is very lucky to have someone as genuine as her. My name is Andres, and I just want to let her know how much of an impact she made in my life after that conversation we had in the waiting room. Thank you again for your words and I wish her nothing but the best for her future.
Always grateful,
Andres Tarazona
I was able to witness the manager on duty deal with a real angry customer. I was very surprised the manager kept calm and handled everything very well. She never lost her customer service voice and was polite all while being stern with this man.
That is just amazing. Not many people can handle being nice while being yelled at and cursed out.
The manager deserves these 5 stars just for that.
Would never want to go again seeing that I am basically giving away money but it wasn't the storage fault. They were kind and helpful each time I called throughout the day and when I went in person to retrieve my vehicle the person behind the window was very polite. Thank you for making my visit go smoothly.
Good morning,
My name is Angelica Patrick and I had a wonderful experience even though my car was wrongfully towed, not your fault. From the time I realized my car was gone at 4 a.m. in the morning the ladies on the phone were so nice and even when I called back to see if I could get my licence out of my car, they were really polite. My mom was the one who had to come get my car, and she said the ladies in the back were so sweet and polite. I was also really impressed that the lighting around the facility was bright and I could see where I was walking. My experience was real nice. Thank you for being kind and helpful during this horrible tragedy of mine.
214-631-7873 dallas@sure-storage.com TDLR Number: 0648132VSF. send us a message hello@sure-storage.com.
+1 214-631-7873. Sure Storage FTW Now Hiring. Full Time. Bilingual is a plus but not req. Send all resumes to customerservice@sure-storage.com. Or come to office and fill an application in person: 5401 Wilbarger St. Ftw TX 76119.
Sure Storage is committed to providing our tenants with a positive rental experience. Specializing in household and commercial storage, we are a convenient and safe way to free up space at your home or business. Whatever your storage need, you can turn to Sure Storage with confidence.
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