Address: 2030 Diplomat Dr #150, Farmers Branch, TX 75234, USA
“Multimedia Solutions wired my house when it was built 4 years go. I have had no issues at all with anything until I plugged a Smart TV into a network port I had not used before. I spend hours trying to figure out why the TV would not connect to the network before purchasing a testing device that indicated the cable feeding it was cross-wired. Since their trucks are regularly in my neighborhood, I called and asked if someone could drop by and re-terminate the CAT6 cable (15 minute job). They said it had been too long since they did the work (out of warranty) and that it would be $185 for a service call plus labor to fix the cable. So, although I have been happy with the installation overall, I am giving them them one star for not standing behind their work and fixing a defect they created. I understand they are under no obligation to help me, but it would have been so easy for them to keep this customer happy - they declined to do so. This is poor customer service. UPDATE: I connected with Dean from Multimedia Solutions as suggested and he is scheduling someone to come out and fix my problem. I am certainly willing to pay for the repair if it turns out it was not their workmanship that caused it. Everyone deserves a second chance and other than this bump in the road, I have been very happy with the initial work they did to wire my home. Well done.”
Address: 1800 Diplomat Dr #100, Farmers Branch, TX 75234, USA
“Wonderful company Marcus was extremely honest I highly recommend those type of companies that you can trust they have been around for a long time to not go anywhere else but here I’ve been living in the DFW metroplex for over 45 years and I can see after experience this is a spot to come to”
Address: 13988 Diplomat Dr suite 100b-1, Farmers Branch, TX 75234, USA
“Great, friendly, and professional at All times. I do appreciate the meds being delivered to the office if I'm unavailable.”
Address: 2070 Diplomat Dr, Farmers Branch, TX 75234, USA
“Staff are fully trained know what they are doing very friendly and responsive best place for Ford parts”
Address: 2070 Diplomat Dr, Farmers Branch, TX 75234, USA
“Had the part I needed and they are very helpful. Follow Google maps to find it as it is Not at the dealership.”
Address: 13700 Diplomat Dr, Farmers Branch, TX 75234, USA
“This is my 3rd or 4th time back here and these guys are awesome!! Super helpful, professional and exceptional customer care.”
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