Balloons and Arches

We had a last minute event and needed balloon towers stat! Balloons and Arches came to the rescue and didn't try to overprice the towers or delivery because of the late order. They were professional, wonderfully nice and on time!
The towers were beautiful! I just gave them the colors I needed and free reign on the design and they didn't disappoint.
Let's talk about quality. The towers are still going strong two weeks later. Best money spent!
Balloon and Arches will definitely be part of my next event.

Balloons & Arches is wonderful. We've used them twice. The first time was on super short notice to have a baseball-themed arrangement delivered as a gift. They came through splendidly and made a little kid's day! The second order was a flexible garland for a fairy forest themed birthday party. Michelle did an amazing job of somehow matching the colors perfectly to the decorations just based on what I described and the result was nothing short of fantastic. They were even willing to make a morning delivery before the birthday girl woke up, and the gentleman who delivered & set up the garland wore booties over his shoes in the house. It's those small things that really set a company apart and impress me as a customer. I can't commend their professionalism & friendliness enough and I highly recommend them!

5 Stars without question! Michelle made everything so easy. I told her what I wanted (via email) and she replied with samples images and quote in half a day. I agreed and accepted and she sent a invoice with payment link and advised Derrick would be out on as scheduled on the morning of the installation. Derrick arrived as scheduled down to the minute! He also texted when he was on his way. Talk about professionalism and competency, not to mention focus on the customer! Michelle and Derrick did everything right in my book and I highly recommend them for all your balloon needs!

Balloons and Arches did an amazing job for my son's 5th birthday set up. Michelle is so easy to work with and gives you details on everything from start to finish. Her team is so wonderful as well! I received a sneak peak the day before to make sure everything looked right. And I also received a text when they were on their way to do the set up. They were so nice to throw in additional balloons for us to make my son's day special. I highly recommend Balloons and Arches and will be going through them again :)

We shopped prices and found our best value with Balloons and Arches. Through emails, we established a contract and I payed the invoice. Through a miscommunication by both parties, the entire garland arrangement had been assembled, but in all of the wrong colors. I received a sneak peak picture the morning it was to be delivered and installed. I immediately called and reached Michelle, who bent over backwards to remedy the situation. They had to completely start from fresh with a completely different color scheme. Somehow the color scheme I requested was different than the color scheme on the invoice that I signed off on. This business went above and beyond to not only meet our expectations, they completely Knocked it out of the park! I incurred no additional fees, even though I approved the invoice with the wrong color scheme. We will always use this business in the future for their superior product and outstanding customer service!