Cross Timbers Rehabilitation & Healthcare Center

Five Stars for Cross Timbers Rehab!

We moved our mother to Cross Timbers Rehabilitation a month ago from Rambling Oaks Courtyard Extensive Care Community (DO NOT RECOMMEND Rambling Oaks).

Bill has excellent customer service skills and is very engaged with our mother and her needs.
We have been PLEASED with CROSS TIMBERS REHAB and their service and transparent interactions with our mother and the family.

I would love to share my experience of this facility with everyone. First, I would like to take time to say that the nursing staff was amazing. They did everything to make sure you where comfortable and all your needs were taking care of. They never made you feel like you was just another patient. They treated you with respect and cared for you like you where there family. The kitchen staff was amazing and the food was great. You always had options on the food you would get. The aids worked hard on making sure you had what u need and check up on you. They physical therapist worked very hard on making things easy on you and didn't push you to do things that you weren't ready for. The housekeeping always made sure your room stayed clean and they always had plenty of clean linen. The activity director always welcomed you and made everything so much fun. Also, the people who ran everything always had there doors open and would listen to any of your problems no matter how small . Again I just want to say thanks to everyone at this facility and if you are short or long turn they treat you like family. I will miss everyone. Keep up the good work and always remember that even when they are having a bad day they never show it. Best facility and great people for all your needs. Thanks for making my stay an great experience and helping me get back on my feet.

Cross Timbers Rehab truly cares about their residents! Bill is always helpful and genuinely sincere in his work and dealings.

You can feel good about sending your loved one to Cross Timbers.

My mother stayed here for about 19 days after her partial knee replacement. The staff took very good care of her.
Bill in the administration office was so friendly, always answered my calls when I had questions and resolved issues quickly. We want to give a special thanks to the following staff members who were always friendly and eager to help: Mary, Jessica, Ava, Nicole, Subi and Linda. Thank you Cross Timbers Rehab!!

This nursing home provides good service and care about their patients. I was so impressed with the attention paid COVID testing. My mom loves this place and it’s due to the staff. So many good staff people I am sure to forget someone’s name. The dedicated staff includes Bill, Drew(problem solvers), there’s Linda (social workers), Cheryl (Finances) and Andrea(communication & travel organizer), Ronnie transportation driver (best personal personality & driver you could ask for). The nursing staff, aids and activities director care about patients. So far my mom have been pleased with care received. My next post will include nurses and aids names. I would like everyone names that she interacts with that’s why she likes this place!